FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a tenant placement fee of either 50% or 60% of one entire month's rent to find and place a tenant. We charge between 6%-8% for ongoing management services. Service cost varies on the type of properties and the needs.
- What is your typical process for working with a new customer?
The process for onboarding new property owners involves several steps: First we review and upload the management agreement into the online portal. Which includes the property setup and the landlord’s information. If the property is vacant then we will do an inspection of the premises and order any maintenance if needed. Once the home is clean and rent-ready, we will finalize the inspection and share it with the landlord on the online portal. We will then get professional photos of the property; in some cases, we will get a floorplan and 3D Matterport. Once the photography is completed we will post the property to over 25 of the most commonly used rental websites, including our social media sites. If the landlord wishes, we can also install a sign in the front yard or in an obvious space that is allowed by the HOA. Then, we will start the private showings one at a time or by open house. Then we will screen applicants - credit, background, check references, etc. Then we will get the lease signed Lastly, we will move the tenants into the unit and start the ongoing management process if hired to do so, or we will help the transition of the tenant and landlord to build a relationship.
- What education and/or training do you have that relates to your work?
Your main point of contact are all licensed agents, and Derrick, the Broker, has been in Real Estate since 2002. Legacy Property Management has managed over 1 billion in assets and currently services over 400+ properties with a staff of 17 and growing.