FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Services are only available for businesses, and IT consultants/service providers. $99 per hour rate for desktop/laptop related support projects. $129 per hour rate for network/server infrastructure related support projects. For companies requiring assistance scaling, security, 24/7 monitoring, or other regular services, fixed monthly rate is available.
- What is your typical process for working with a new customer?
We will first have an on-line discovery consultation, followed by troubleshooting, resolution, and on-site visit if necessary.
- What education and/or training do you have that relates to your work?
Current operator of a cloud-based managed IT services provider. I'm well experienced as a network engineer, systems administrator, secops, and IS/IT manager in global leadership positions. Competencies : CompTIA A+ CompTIA Network+ Cisco CCNA