Builders Innovation Group
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Remodel reason
Work needed
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Introduction
As a veteran-owned and operated business, we are very detail-oriented, and take a tremendous amount of pride in our work. We treat your home with
the utmost amount of respect, and make sure that you are informed and aware of every aspect of your project.
We get satisfaction and enjoyment from seeing our clients faces from our work and, knowing that we have helped and changed their lives for the better.
Overview
Hired 103 times
Background checked
License verified
10 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2017
Projects and media
81 photos
Projects and media
81 photos
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
24 reviews
5
92%
4
4%
3
0%
2
0%
1
4%
Read reviews that mention:
Ryan C.
Jun 27, 2016
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Hired on Thumbtack
Hired on Thumbtack
My experience with Jordan Box, he is quick to respond, honest, gives realistic estimates based on work to be preformed, knowledgable, professional, and resourcesful. Based on our initial conversation about my project I decided to hire Jordan because it is apparent that he takes great pride in his work and will treat your project as if he was building it at his own home. I am happy I hired Jordan to do my bathroom remodel and looking forward to the next project with him as soon as this project is complete.
Builders Innovation Group's reply
Hi Ryan C.,
Thank you for your valued business. We greatly value your trust and confidence and
sincerely appreciate your loyalty to our business! We look forward to working with
you again on your future projects.
Builder's Innovation Group
Demolition Services
Nikkayla H.
Feb 10, 2017
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Hired on Thumbtack
Hired on Thumbtack
We first met with Jordan when we were planning to level some land and build a tiny home. From Day 1 he was insanely helpful with our plans and helping managing our expectations for the project. We didn't end up doing that project, and instead, purchased a home where we asked Jordan to help us remodel our bathrooms.
He went above and beyond to make sure we had everything we needed, even outside of the bathrooms. He is a great advisor in making sure that all aspects of our inspection report were addressed properly and with the correct professionals.
We are getting ready to start the actual construction of our bathrooms and we couldn't feel more confident having Jordan handle this. Will post photos once it is complete.
Honest, hardworking and helpful!
Builders Innovation Group's reply
Hi Nikkayla H.,
We're so happy to hear from you! Thank you so much for your valuable feedback. We look forward to working with you again on your future projects.
Builder's Innovation Group
Land Leveling and Grading - Small Scale (less than 1 acre)
Marjorie B.
Apr 24, 2017
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Hired on Thumbtack
Hired on Thumbtack
Jordan and Corey are an amazing team - reliable, dependable, and they certainly rise to the occasion no matter what the problem/situation might be. In my case it was a moldy subfloor, rats living in the attic, and my two cats trapped in the attic! After only three weeks, my total bathroom remodel looks gorgeous!!!
Builders Innovation Group's reply
Hi Marjorie ,
We greatly appreciate your review … It means so much to us when our clients share feedback ! We look forward to working with you again on your future projects.
Builder's Innovation Group
Bathroom Remodel
Rachel A.
Nov 14, 2024
Currently doing business with Builders Innovation Group and overall, I can honestly say that the quality of customer service is ABOVE PAR. Not only does Jordan and his team make you feel at ease, but they guide you through the best route of action and are always transparent with their service. The patience, skill level, and knowledge that Jordan and his team exemplify truly showcase BIG’s professionalism and level of expertise in this business.
BIG kept me informed every step of the way, which made me feel involved and confident in their work. If you’re looking for a construction team that combines expertise, integrity, and dedication to excellence, look no further. Thrilled to have chosen BIG, and continue to look forward to working with them in the future!
Brandie e.
Sep 3, 2016
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Hired on Thumbtack
Hired on Thumbtack
Jordan as a person was very nice. His inital follow up was prompt and he spoke very highly of his attention to detail. As a first time homeowner, I know little about construction and heavily rely on the expert knowledge of others to assist with our remodel. We hired Jordan after meeting three other contractors based solely on our interaction with him. When we originally had Jordan out to our house it was for a flooring quote only. Jordan explained he also preformed landscaping work on the side so we added that to our list.
Jordan did an amazing job installing the floors! The entire dynamic of the house changed because of the floors. I was very disappointed in a few other areas which is the reason for 4 stars. We do not currently live in the house although we do have a few items in place for weekend visits.
Towards the end of the job Jordan said that they were mostly finished so I had gone to check out the progress. The tile work in both bathrooms is crooked. The master bath is very noticeable. In addition, my bedding was covered in dust and they had smeared grout into the carpet in my bedroom. There was also sloppy grouting and caulking done in several areas of my home. To add insult to injury his crew decided it was ok to help themselves to my kids popcicles - this actually upset me just asuch as the tile floor.
Giving credit where it is due: Jordan and Tim did have my carpets cleaned, my bedding dry cleaned and I was given the option to have them rip up the bathroom floor or receive a discount from my final bill. Jordan did offer to replace the missing popcicles as well although that never did happen.
The landscape looks nice as well but we asked to keep the remaining turf and that also didn't happen. I asked jordan about it and he said what was salvageable was in our shed - it wasnt.
Again, I was very happy with the floors but the other items make it hard to say if I would rehire for additional projects. Nice guy but I didn't feel like our home was cared for in the way he said it would be.
If you do decide to hire Jordan my recommendations would be:
1. Get a detailed breakdown of the work
2. Notate about the use of your personal items (they completely filled up both our garbage cans)
3. Inspect. Inspect. Inspect. Check every corner.
Builders Innovation Group's reply
Brandie e.,
Thank you for your feedback. I am sorry to hear that our team did not meet your expectations and that you felt we were not able to provide the level of services needed. We take all reviews seriously and will use this as an opportunity to improve our services in the future. Thank you again for taking the time to share your experiences with us.
Builder's Innovation Group
Floor Installation or Replacement
Credentials
License
License Type: B - General Building Contractor (CA)
License verified on 12/31/2023
Background Check
Jordan Box