Box Construction, Inc.

142 photos

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Read reviews that mention:

• project・34

• construction・31

• contractors・19

• kitchen・1

• remodel・1

• design・1

---

Regina W.

Sep 1, 2020

·

Hired on Thumbtack

Hired on Thumbtack

I hired Box Construction for roof repair. He replied to my inquiry immediately, which was great, because I had a leak in one of my upstairs rooms and a big rain storm was headed our way. He came out same day to give an estimate. His roofer came out the next day! The roofer was polite and professional. Then he fixed the roof and I paid Box Construction. A heavy rain came the next day. And the leak wasn’t completely fixed. I still got a dark stain on my ceiling. But this is where they really shined, because Box Construction answered the phone right away and sent his roofer back out in the middle of the heavy rains. The roofer went back up on my roof and figured out what had been missed the first time. It turns out that it was a little bit more of a complicated job near the chimney than I was quoted for, but they didn’t charge me extra. They just wanted to fix it right and prevent water damage to my home. It rained very hard all through the rest of the week and there were no more leaks. Now, with any company, sometimes things go wrong with a repair or Home improvement job. That’s when you can really get the opportunity to see how much they care about getting it right. They came out in the middle of a rainstorm to make it right and didn’t try to charge me extra. They responded to my phone calls immediately, every time, instead of dodging me and trying to make the next buck on the next job. They could have made me wait a week for an appointment and my home would have been ravaged by the weather. I didn’t want to leave this review until a couple of good hard rains came, just to make sure that it was 100% fixed and I was 100% satisfied with Box Construction. It has probably been almost a year since the repair and it’s is still holding strong!

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 21 - 30 years old • Clay or concrete tile • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Jennifer B.

Dec 29, 2016

·

Hired on Thumbtack

Hired on Thumbtack

As fairly new homeowners, during the first big rain of the season we found ourselves with a leak in our daughter's bedroom and lots of worries. I quickly requested some quotes from local contractors and was immediately contacted by Stephen. He was quick to schedule a day to come and evaluate repairs and get back out to get repairs done. Our drywall had to be replaced and we also found ourselves with another leak in the kitchen. His follow up was outstanding and we couldn't be happier with the service we received from Stephen, Jerry and their drywall contact. The repairs were completed in a timely manner and very professionally. Thank you again Box Construction!!!

Box Construction, Inc.'s reply

I am so happy to have meet your family. I will be happy to be your one stop shop for any needs getting done. I was happy to help your insurance company also with the coverage they were to do for the repairs. Have a great night.

Roof Repair or Maintenance

James P.

May 8, 2020

·

Hired on Thumbtack

Hired on Thumbtack

Steve and his crew were very professional and very responsive to any questions we had. They worked very skillfully and were very punctual. I had a roof leak that also damaged my living room wall and floors and Box construction did the whole project. I am very pleased at the work that they put out, but was most impressed in the manner the whole crew presented themselves. It was always what did we want and need done, not a salesman trying to sell me things I didn’t need. They took care of the whole job along with dealing with the insurance company to make sure that everything was taken care of. I highly recommend Box Construction, they are there to work for you.

Details: Flashing needs to be repaired or replaced • Two-story building • Clay or concrete tile • Insurance claim is pending approval • Residential

Roof Repair or Maintenance

Matthew A.

Apr 11, 2020

·

Hired on Thumbtack

Hired on Thumbtack

Was at our home first thing the morning after I requested quote. Was able to repair my roof valley on the spot in less than an hour. The down pour that followed the repair was intense and a great test for the work and not a single drop came through our ceiling after they left. Would definitely recommend, and will use again!

Details: Flashing needs to be repaired or replaced • Single-level building • 21 - 30 years old • Clay or concrete tile • Insurance claim is pending approval • Residential

Roof Repair or Maintenance

Bryn W.

Apr 7, 2020

·

Hired on Thumbtack

Hired on Thumbtack

Box Construction during a crisis is who you should contact. We had a roof leak while under quarantine and within hours we had the job inspected, quoted, finished, and paid for. Military friendly and straightforward. They just get things done. Not only that, but they searched for way that I might get a discount based on my profession. You get the sense that they’re looking out for you. Honestly cannot wait to have them out for our bathroom project. Will review them then, too.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 21 - 30 years old • Clay or concrete tile • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We offer a 10% discount to any of our "heroes" (military, law enforcement, teachers, firefighters). We also offer seasonal maintenance packages at a discounted rate to help you keep updated on your home. (Those are advertised on our Facebook page @boxconstructioninc, and emailed to our clients throughout the year.) Once a client completes one job with us, they can opt in to be added to our Box Family Plan that allows them access to discounts and services that aren't advertised for non-clients. It's our way of saying "thank you" and building a long term relationship instead of ending once the job is complete.

• What is your typical process for working with a new customer?

  I like to be very thoughtful with what you would like done while at the same time giving you some professional guidance throughout the process.

• What education and/or training do you have that relates to your work?

  Most of my education involved in this field has been hands on. I learned the skill starting when I was younger and grew to enjoying it which is why I am now where I am today. I've taken a few professional courses and keep up to date with the latest techniques and trends through trade shows and staying connecting with others in the industry.