If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We do professional HVAC, Electrical, Refrigeration and Appliance
FUSE is unique in that we offer heating, cooling, plumbing and home appliances repair services within one company.
You no longer need to apply to different companies.
We are ready to take care of all the appliances in your home.
Overview
Current Top Pro
Hired 429 times
Serves Napa, CA
Background checked
20 employees
8 years in business
Business hours
SunClosedMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2023
2022
Services offered
Type of heating system
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
143 reviews
5
89%
4
3%
3
1%
2
2%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Tony H.
Jul 11, 2023
•
Hired on Thumbtack
I was very happy with Fuse. The technician stuck with some tricky problems and got everything working very well, he had creative solutions and evidently was very experienced.
Details: Replacement • Nest • Central heating or cooling • House
FUSE HVAC and Appliance Repair's reply
Tony, thank you for taking time to write us a review ! Don't hesitate to contact us if you will need any assistance with ApplianceRepair, or any issues related to HVAC.
Thermostat Installation or Repair
John S.
Sep 27, 2025
•
Hired on Thumbtack
The repairman did a great job servicing my washer. Within an hour, they diagnosed the issue and repaired it. Will be using this service again for any future repairs
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Mickey H.
Jan 12, 2023
•
Hired on Thumbtack
The FUSE HVAC team was absolutely fantastic when my furnace suddenly died in early January. They were quick to respond and schedule a service call and more impressively, they returned to my house in 2 days to install a new furnace.
This team excels at follow-up and follow through, which I really appreciated. They provided a couple of different heating solutions for my consideration. The on-site technicians were punctual, courteous and tidy.
I think a central A/C unit is in my future and I plan on reaching out to FUSE HVAC. :)
Details: Furnace • Three-story building • Townhouse
FUSE HVAC and Appliance Repair's reply
Thank you so much Mickey, it was our true pleasure to do the project for you, we much appreciate your generous review! Let us know if you will need any other assistance with ApplianceRepair, or any issues related to HVAC.
Heating System Repair or Maintenance
Meno C.
Jan 14, 2023
•
Hired on Thumbtack
Fuse team was exceptionally professional and responsive to our call when we needed to fix our heating unit. They are reasonably priced too! We will definitely use them for future needs.
Details: Heat Pump • No heat • Single-level building • House
FUSE HVAC and Appliance Repair's reply
Meno, we are so happy Dan was able to help you out. Thank you for your kind review! Let us know if you will need any other assistance with ApplianceRepair, or any issues related to HVAC.
Heating System Repair or Maintenance
Dominic B.
Mar 12, 2024
•
Hired on Thumbtack
FUSE HVAC was able to schedule my diagnostic appointment the same day. They arrived on time and notified me ahead of time that they would soon arrive. They thoroughly inspected the appliance and located the problem. Unfortunately the part that needed to be replaced was no longer available but they super helpful in identifying that and letting me know. Value was exceptional with a very reasonable diagnostic appointment fee. I would hire them again without hesitation.
Details: Dishwasher • Bosch • Residential
FUSE HVAC and Appliance Repair's reply
Dominic, thank you for your review! We appreciate it much!
Appliance Repair or Maintenance
Credentials
Background Check
Denis Riabokonev
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are committed to providing transparent and competitive pricing for all our services. Here are some key points to know:
• Free Estimates: We offer free on-site estimates for HVAC installation
Discounts:
• Regular Customers: Enjoy a 15% discount on labor.
• Veterans & Seniors: We honor your service and experience with a 15% discount on labor.
• Referral Discounts: Earn discounts by referring friends and family.
• Seasonal Discounts: Take advantage of our seasonal promotions.
For the latest information on ongoing promotions and discounts, please ask your technician or estimator, or visit our website.
What is your typical process for working with a new customer?
To ensure a smooth and efficient experience for our new customers, we follow these steps:
1). Scheduling an Appointment: We start by collecting the customer's full name, service address and contact details.
2). Initial Consultation: For HVAC and Appliance Repair services, we perform a diagnostic of your system or provide a free estimate for HVAC installation or replacement.
3). Providing Estimates: After the diagnostic or estimation service, we promptly provide you with a detailed estimate for HVAC and Appliance repair or installation, usually within the same day.
What education and/or training do you have that relates to your work?
Our company is fully licensed, bonded, and insured, ensuring the highest standards of professionalism and safety. Our technicians have the following qualifications:
• Certifications: All our technicians are EPA and OSHA certified.
• NATE Training: Most of our technicians have completed NATE (North American Technician Excellence) training, ensuring top-tier HVAC expertise.
• Ongoing Training: We regularly participate in training sessions provided by our vendors and suppliers, including Mitsubishi, Daikin, Carrier, Tesla, Enphase, and others.
By staying current with the latest technologies and equipping our technicians with the necessary tools and training, we ensure high-quality service for all our customers.
