FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing. Customers receive a clear estimate before any work begins—no hidden fees or surprise charges. Pricing is based on the scope of work, materials required, and project complexity. For smaller jobs, we may offer hourly rates, while larger projects are quoted at a flat rate. We also offer discounts for seniors, military members, repeat customers, and bundled services whenever possible.
- What is your typical process for working with a new customer?
Our process is simple and stress-free: Initial contact by phone or message to discuss the project. Schedule an on-site visit (if needed) to assess the work. Provide a detailed estimate and timeline. Schedule the service at a convenient time. Complete the work efficiently and professionally. Final walkthrough to ensure customer satisfaction. Communication is a priority—we keep customers informed every step of the way.
- What education and/or training do you have that relates to your work?
Our team has hands-on training and practical experience in handyman services and electrical work, including residential wiring, fixture installations, panel upgrades, and troubleshooting. We stay up to date with local building codes, safety regulations, and industry best practices to ensure all work is safe, compliant, and high quality.