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Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Richard was very thorough, making sure devices were functioning properly before leaving. Also, did some troubleshooting to demonstrate how the devices are to work during a power outage. Thank you Richard!Oct 13, 2019Verified
Rich stayed on my job till it was done right ..... thank you again... Mr, Baca.Sep 11, 2019RenewalTechs.com's reply
Thank you, Mr. Baca, it was a pleasure fixing your laptop and setting up your wireless router.
Network Support ServicesSep 16, 2019VerifiedRenewalTechs.com's reply
Thank you Angie for the Five Stars, you are an awesome customer and deserve a Five Stars of your own :-)
- What should the customer know about your pricing (e.g., discounts, fees)?1-We offer you FREE diagnostic. 2-You will know exactly how much your repair or project will cost before we commence work, this way you are never surprised. 3-We can quote you a fixed rate, hourly rate, give you a big saving on our 10-hour prepaid plan, or you can hire us to provide you with unlimited tech support on a month to month basis.
- What is your typical process for working with a new customer?1-We first say Hello on the phone :-) 2-You, tell us what you think your issue is and if you want us to remote in to fix your issue, walk you through your issue, or if you like to set an onsite appointment. 3-We carefully diagnose your issue and give you a quote. 4-We work with integrity and honesty to resolve/repair your issue and to earn our five stars review from you. 5-We guarantee that we repair your issue or you don't pay.
- What education and/or training do you have that relates to your work?I got into computers in 1982 when I was a young 20 years old. I have repaired, configured, and set up over 3,000 computers workstations, servers, wired/wireless networks, printer, routers, and switches. I have also designed as many as 700 websites since 1997. I am your goto, affordable tech guy. My education is deep at an almost magical level, I can diagnose and repair, configure computers and networks without wasting your time/money on researching or experimenting.