FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward, transparent, and fully explained. You’ll always know exactly what you’re paying for and the value you’re receiving. Every estimate is broken down into clear categories — no vague numbers, no hidden fees, and no surprises. We walk you through the scope, materials, labor, and any options so you can approve everything with total confidence. Our goal is simple: fair pricing, clear expectations, and premium-quality results.
- What is your typical process for working with a new customer?
Our process starts with a quick introduction call or site visit. We want to understand who you are, what you’re building, and what your priorities are. From there, we walk you through your goals, timeline, and budget so everything is clear from day one. Once aligned, we provide a detailed scope of work, transparent pricing, and a realistic project schedule so your build starts off organized and stress-free. We begin with a simple meet-and-greet — either in person or virtually. This helps us make sure we’re the right fit and lets you ask any questions you have about the process. Next, we review your vision, budget, timeline, and design preferences. We follow up with a detailed scope, pricing breakdown, and clear expectations so there are no surprises. From there, we guide you step-by-step through the entire build. We keep you updated at every phase with regular check-ins and clear communication.
- What education and/or training do you have that relates to your work?
We bring 30+ years of hands-on experience in both residential and commercial construction. Our team has managed commercial builds exceeding $30M and specializes in biophilic, luxury homes, spec builds, additions, and retail projects. We only partner with highly skilled, respectful tradesmen who match our standards of quality and professionalism. We’ve built everything from luxury homes to $30M+ commercial projects. We specialize in biophilic, high-end residential builds, additions, spec homes, and retail construction — and we work exclusively with top-tier, reliable trades.