The Universal IT Services
Offers remote services
Discounts available
Offers remote services
Discounts available
$95/hour
estimated cost
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Responds in about 8 min
Introduction: We are a team of certified network professionals with a common vision to implement, optimize and support personal / business networks along with all types of operating systems and computers. We hold more than 10 years of experience in the Information Technology industry as engineers and are dedicated to provide the best experience to our customers using the latest and greatest technologies.
We handle all types of small to large businesses and home offices.
We provide on-site support for customers in the SoCal region and remote support to any US state.
We install and maintain most of the major vendor equipments such as Cisco, Juniper, Fortinet, Arista, Ubiquiti, Netgear, Aruba, Palo Alto, Ruckus and others.
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Featured Projects
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Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
48 reviews
5
96%
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2%
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Read reviews that mention:
Kristin L.
Network Support Services
My husband and I both work from home and needed to upgrade our modem. While we are great at our respective jobs, we know nothing about technology, so I used Thumbtack to call in Adel Nassar from Universal IT Services. I had an answer to my inquiry almost immediately and he was able to come to my home the same day! Adel turned what could have been a very messy situation into a painless experience. Thanks Adel and Universal IT Services! I will definitely be using you again!
Jul 25, 2021
·Verified
Joon L.
Network Support Services
A+ work! Great service and attitude from our tech Adel. Helful with after service call as well. Definitely on our top list for IT support in future.
The Universal IT Services's reply
Thanks a lot for your positive feedback Joon!
We are pleased to hear that you were satisfied with our services and are looking forward to support you with all of your future IT requests!
Best Regards,
The Universal IT Services
May 26, 2021
·Verified
Jim G.
Network Support Services
I can't say enough about my experience with the team at Universal IT Services. The technician, Adel, was the consummate professional IT tech and spent extra time with me to make sure our new mesh network was installed and understood. He went above and beyond to help make our experience A++! I would recommend Universal IT Services to all my friends and family. Top Notch!
The Universal IT Services's reply
Hi Jim,
Our team highly appreciates your feedback and would be more than happy to assist with all of your future IT service requests!
Best Regards,
The Universal IT Services
Mar 11, 2021
·Verified
Randy G.
Network Support Services
Adel provided impeccable, outstanding, and timely service. He was well informed and very knowledgeable in our internet connectivity issue. He gladly answered all my questions and provided thorough explanation as to what and how he was going to resolve our issues. He gave several options and allowed me to make the right option for us. I have been struggling to fix network issues at our home/office. As a result, our work capability had been hindered. Calling Universal IT Services and Adel fixed all that. If you have any connectivity network service issues and/or installation, don’t look any further. You will be satisfied and I am sure any tech issues you might have will be resolved with Universal IT Services.
The Universal IT Services's reply
Hello Randy,
Thanks a lot for your kind words and are glad to hear about your great experience! Our team will always be ready to assist you with all of your future IT service requests.
Best Regards,
The Universal IT Services
Feb 9, 2021
·Verified
Alan G.
Network Support Services
Adel knew exactly how to keep my download speed consistent and made suggestions. Thanks Adel for your service
Sep 1, 2021
·Verified
FAQs
- What is your typical process for working with a new customer?
We learn about the customer's needs and current network setup that they have. A proper plan would be put in place and then we could discuss with the customer about all the options to handle his request.
- What education and/or training do you have that relates to your work?
Our team has Cisco Certified Network Professional Certificates and Cisco Certified Network Associate certificates as well.
- How did you get started doing this type of work?
As full time engineers we decided to work together on providing more and more services to customers who are in need of our expertise at affordable rates.