FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Price is not hourly rate. Customer pays for experience. If a contractor does his job quick and seems easy, it’s because he is a professional. 
- What is your typical process for working with a new customer?Ask more questions about appliance’s problem. To get to root cause problem. 
- What education and/or training do you have that relates to your work?Mechanical Enginering degree