RokosTechnology
Introduction: 15 Years of experience, Solve problems is our passion, you can always trust in us because we explain you how are we going to fix your issue, our Honesty is to create a relationship with loyalty
Overview
Background checked
1 employee
17 years in business
Payment methods
This pro accepts payments via Cash, Credit card, Google Pay, PayPal, Stripe, Venmo, and Zelle.
Social media
Featured Projects
2 photos
Specialties
Computer type
,
Computer issue
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Reviews
Exceptional 5.0
12 reviews
5
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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Read reviews that mention:
Thumbtack Customer
Mar 21, 2024
·
From Google
From Google
As a freelance artist, I was almost finishing up my work and finalizing the project with the deadline looming. However, suddenly my laptop screen stopped working. So, I came here to get my laptop fixed. Alonso is not only a computer specialist but also a very friendly person. He carefully inspected what went wrong with my laptop, and even went shopping with me to get the items needed to fix it. He explained clearly what was wrong with my laptop step by step, making it easy for me to understand.Unfortunately, the problem with my laptop was something that couldn't be fixed before the deadline of my project. Listening to my story, Alonso first extracted the file that I had been working on and sent it to another computer for me. With that, I was able to finish my project on time without any trouble. He understands the situation you're in, and he'll do everything he can to help you out as much as possible. He won't just take your computer and ask you to come back another time.If your computer goes wrong and you see this repair shop nearby, then you're lucky! The only problem is that his shop is located within a residential complex that restricts access, making it difficult to find by yourself. I recommend giving him a call before visiting!
RokosTechnology's reply
First of all Thank you, in the moment we are in a negotiation to be on a local, you are a berry friendly person as well, in Rokos we are always happy to help : )
Thumbtack Customer
Feb 7, 2024
·
From Google
From Google
Excellent service very knowledgeable and great service. I recommend this shop to anyone who needs computer repairs.
RokosTechnology's reply
Daniel, it was great to be helpful, always feel free to come back when ever you needed
Thank you so much 🫡
Thumbtack Customer
Feb 3, 2024
·
From Google
From Google
An author and freelance writer, I work from home full time, doing all my work on my laptop. When I broke my laptop screen (see photos), I was shocked and upset, but I could always connect to an external monitor. But when my laptop overheated in its new location for connecting to the monitor, Windows would not start and my panic turned to despair. I called Rokos Technology, and Alonso assured me that all would be well. He ordered the new screen and repaired the hard drive so Windows would boot up. He saved all of my files not only on my hard drive, but also bookmarks and other online data that is vital to my work. I was able to keep working until the new LED screen arrived. When it came, he installed it promptly. I'd had an HD-screen before, but the one Rokos supplied is definitely an upgrade. Alonso cleaned the machine and everything is working better than before. He even sold me an external hard drive so I can back up my work more consistently. He was courteous, straightforward, honest, and fair. The service, workmanship, and price were great. Definitely 5 Stars!
RokosTechnology's reply
Bradley, one of our best rewards is to solve any complication in best way possible, our years of experience have made us more precisely on the solutions, we will continued this way for any customer that needs support
Thank you sow much : )
Thumbtack Customer
Mar 2, 2024
·
From Google
From Google
Friendly serviceTechnician came to my houseFixed problem with my computer in about 30 minI completely recommend rokos
RokosTechnology's reply
Gerald, it was our placer to asist you, and remember any time you needed, we will be there like a good neighbor.
Thumbtack Customer
Oct 1, 2023
·
From Google
From Google
Last minute issue of my laptop, off-hour assistance done quick. Followed through details of an issue and corrections with very reasonable fee. Thanks!!!
RokosTechnology's reply
We are berry happy to help, It was a placer doing business with you
Thank you
Credentials
Background Check
Gabriel Venegas Nava