FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
prices vary
- What is your typical process for working with a new customer?
A phone conversation establishes the basic scope of the job and verifies that it is within my expertise. Often I can give" ball-park" estimates based on a phone conversation. This is also an opportunity for us to get to know each other a little, and to establish the beginnings of a working relationship. We work out a time for me to come and look and the work, and usually within a day or two, and sometimes on the spot, I can provide a proposal.
- What education and/or training do you have that relates to your work?
I have operated Bruce Williams Woodfloors since 1994. I also operated my own flooring business for several years in the mid-1970's, with a different career in between. I originally learned the trade from my father, who operated his own business in San Francisco for 52 years.