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Hired 143 times
20 years in business
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Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
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Hi Sorry for the delay in review. This system is a little complicated. I enjoyed the results of the entire crew and John and his girls were the most nicest folks and they gave me so many ideas on how to keep things in order. I will have them back twice a month but the advice will help at home also. The duct system was flushed and windows shine and the floor is easy to clean now that the grout has been sealed. I was decided on them based on the reviews and jobs completed. I don't like service websites but Thumbtack does not bother me like the others do. They will be my choice for my next projects. Thanks for a job that helped me pass inspection!Apr 24, 2014VerifiedOrganic Breeze Cleaning East Bay's reply
Thank you so much for a great review and as always we do stand by our work and will gladly return to redo any missed areas or touch up anything pending inspection as well.
I see some folks are pleased and they should be, John and Anthony show up and they did an incredible job. I could give them 10 ten stars. they were here working on two days at my home and did the best work. I had carpets cleaned and the best deep clean ever. My wife and myself are happy and can be holiday ready now! Thanks!Nov 15, 2012Verified
Karen did a fantastic job when cleaning my home! She is efficient and left my home looking and smelling great! She is very professional and easy to get a hold of. I highly recommend her.Jan 15, 2020VerifiedOrganic Breeze Cleaning East Bay's reply
Thank you! So much...
Very low quality cleaning. Lots of dust left in multiple places and surfaces only partially cleaned. Ended up vacuuming and doing our own cleaning afterwords. This was particularly disappointing given that we paid for a “deep cleaning,” which was pricey given the size of our apartment.Jul 1, 2018Verified
Our cleaning person was great and did a good job. We will have her come back.Mar 21, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We have been doing FLAT RATE PRICING for several years, to help those whom claim to be on a budget only to get services at cheap rates, but then go and spend a mortgage on a month's rent, but with the thriving economy and frugal living nowadays in the East Bay Area we find it easier for most folks who pay five times as much on rent versus a mortgage (we feel you). Be advised we don't do bargain basement just fair pricing as per the market value of our service. Oven and Refrigerators may cost a little more depending on task and size (included if deep clean). Some situations do require hourly rates but we can try and work within your budget. Please note we don't cut corners we just clean them.
- What is your typical process for working with a new customer?Thumbtack Customers/would be clients should be advised they are dealing with Mireya Munoz as COO and John Montalvo as CEO and we are dedicated to providing detail oriented customer service, at times we can get a complaint and we try hard to please everyone, and yes some folks can't be pleased ever... those that have common sense would call us and we can make a trip and re-clean any area not done to that particular client satisfaction...
- How did you get started doing this type of work?We have been in this business a very long time, but the first two or three years, bleach, ammonia, harsh scrubbing powders got us sick, bad reaction and signs of asthma. For a cleaner this is not good, for a client this is also not good. We made a choice to better our health, our children and family, clients, pets and planet! We've restructured and learned to be eco safe and now we are Eco Friendly since 2002.