FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes I do have a pricing system. I am on Groupon and that is how everyone finds me. 2 Hours $325, 3 Hours $349, 4 Hours $399. Outside charges do apply: Sales tax .0875: Gratuities 10 percent of rental: Nonrefundable props deposit for lost and damaged props $25: Travel charge accrues 20 miles outside of Oakland. First 20 miles are free.
- What is your typical process for working with a new customer?
Usually I receive an email or text asking about information about our photo booth. I call back my potential clients advising of our services and availability. Once we speak and initial questions have been answered, I use the email as confirmation for your photo booth reservation. Next I create a contract, email it to my clients to make sure all the "t's" have been crossed and "i's" dotted. I advise them that payment is due the day of your event. Next is all the fun stuff: background color, caption and logo.
- What education and/or training do you have that relates to your work?
Aside from working in IT for 17 years and running a cable leased access television station for 7 years (KBLC - Bridging Local Communities). I worked as a photo booth attendant for 1 year starting in 2011, I started FotoTales Photo Booth in 2012.