FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are a nonprofit organization, and we offer two main programs. The "Academy Program" offers private lessons on multiple instruments with a variety of teachers, who provide lessons in-person at our Facility in Berkeley, as well as in their private studios around the Bay Area. We also offer online lessons, but prefer local students so that students may attend our events in-person. Each enrollment begins with a paid trial lesson to determine if it's a good fit. After that, students enroll for the term in a regular weekly timeslot. The "Live Ensembles" program offers group classes as well as Saturday Ensembles. The group classes are for children, but the Saturday classes are open to all ages and levels. The price for this program remains consistent per class, and the term prices are based on the number of class dates offered per term.
- What is your typical process for working with a new customer?
Our enrollment coordinator works with each new potential student to align schedules, levels, instrument, and genre preferences. Each enrollment begins with a paid trial lesson to determine if it's a good fit. After that, students enroll for the term in a regular weekly timeslot.
- What education and/or training do you have that relates to your work?
Our instructors are experienced musicians with varying levels of college education, ranging from no college education to PhDs. Not all music genres thrive in a college setting, so we hire based on talent, experience, expertise, attitude, and creativity. We offer teacher training and internships, in addition to employment opportunities for highly educated professionals. This diversity enables us to reach a broader spectrum of learners and unite our community through our collective voices and experiences.