If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We stand out because we don't just fix plumbing we SET THE STANDARD. Our focus is on reliable service, quality work, and building lasting relationships. Every job is done right the first time. We offer free estimates and $100 off any plumbing service with a $49 drain cleaning service.
Overview
Serves Ontario, CA
Background checked
License verified
2 employees
2 years in business
Business hours
Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
omar C.
Aug 20, 2025
•
From Google
I had this company do some extensive work at my house and I got to say they did an amazing job really good work and really professional junior and Mike are the best when it comes to plumbing I highly recommend this two guys for any plumbing work needed at your house keep up the good work guys
STS Plumbing & Rooter's reply
Hi Omar,
Thank you so much for the awesome review! We’re glad to hear you’re happy with the work and service. Mike and Junior take pride in what they do, and your kind words mean a lot to them. We truly appreciate your recommendation and look forward to helping you with any future plumbing needs. 👍
Bernie M.
Aug 29, 2025
•
From Google
I was clueless as to where to start with all of our plumbing issues. I had STS plumbing come out. Mike G and his team Junior and Joseph were very knowledgeable and relieved any stress we had! Issues were fixed, the whole STS team was knowledgeable, transparent, and very communicative. My photo states it all. Our forever plumber!
STS Plumbing & Rooter's reply
Hi Bernie,
Thank you for the amazing review! We’re so glad Mike G, Junior, and Joseph were able to fix the issues and take the stress off your shoulders. We’re honored to be your forever plumber!
Victoria L.
Jul 28, 2025
•
From Google
Huge thanks to STS Plumbing & Rooter for such a smooth experience! Micheal G and Joseph M arrived right on time, diagnosed the issue right away, and handled the repair with total professionalism. They explained each step, answered my questions, and made sure everything was running perfectly before they left. Their attention to detail and respect for my home really stood out. Highly recommend this team!
STS Plumbing & Rooter's reply
Hi Victoria,
Thank you so much for the amazing review! We’re thrilled to hear that Michael G. and Joseph M. provided a smooth and professional experience from start to finish. Taking the time to explain the work, answer questions, and leave everything running perfectly is exactly what we strive for at STS Plumbing & Rooter. We truly appreciate your recommendation and are grateful for the opportunity to earn your trust!
Jennifer M.
Aug 23, 2025
•
From Google
Mike Garcia was polite and sympathetic to our feelings with our clogged main sewer drain. He informed us up front what he was going to do and asked multiple times if we had any questions just to be sure we understood and to make sure all of our questions were answered! He explained to us about the free video cam to seek further what was causing our problem since this was our second occurrence with this very same problem in less than one year. I would highly recommend him and will ask for him on any future plumbing problems. Lets hope there are none!! Thank you Mike G
STS Plumbing & Rooter's reply
Hi Jennifer,
Thank you for taking the time to share your experience! At STS Plumbing, we believe clear communication and customer care are just as important as the repair itself. We’re glad to hear Mike G. took the time to explain each step, answer all your questions, and provide a thorough solution with the free camera inspection. We know repeat issues can be frustrating, and we’re committed to helping ensure everything is taken care of properly. We truly appreciate your recommendation and look forward to assisting you with any future plumbing needs—though we hope you won’t need us anytime soon!
Ricard A.
Aug 20, 2025
•
From Google
Had a hard time finding someone to come check out my plumbing issues. Called STS Plumbing and they came out same day. Very professional and gave me a quote and got the job done asap. I appreciate Mike and Jr for taking care of us. Im definitely calling them back and highly recommend.
STS Plumbing & Rooter's reply
Hi Ricard,
Thank you for taking the time to share your experience! Mike and Jr truly appreciate the shoutout and were happy to help get your plumbing taken care of right away. We’re grateful for your trust in us and look forward to being your go-to plumbers whenever you need us.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront, flat-rate pricing with no hidden fees. Estimates are free, and we always explain costs before starting any work. Discounts are available for seniors, military, and first-time customers.
What is your typical process for working with a new customer?
We make it simple for new customers: we listen to your needs, schedule a convenient time, inspect the issue, and provide a free upfront estimate. Once approved, we complete the repair quickly and follow up to ensure everything is working properly.
What education and/or training do you have that relates to your work?
At STS Plumbing & Rooter, we bring 15 years of hands-on plumbing experience. Our team is professionally trained in residential and commercial plumbing systems, leak detection, water heater installation, drain cleaning, and full re-pipes. We stay current with the latest plumbing codes, safety standards, and industry best practices to ensure reliable, high-quality work every time.
