If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We stand out because we don't just fix plumbing we SET THE STANDARD. Our focus is on reliable service, quality work, and building lasting relationships. Every job is done right the first time. We offer free estimates and $100 off any plumbing service with a $49 drain cleaning service.
Overview
Serves Ontario, CA
Background checked
License verified
2 employees
2 years in business
Business hours
Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
omar C.
Aug 20, 2025
•
From Google
I had this company do some extensive work at my house and I got to say they did an amazing job really good work and really professional junior and Mike are the best when it comes to plumbing I highly recommend this two guys for any plumbing work needed at your house keep up the good work guys
STS Plumbing & Rooter's reply
Hi Omar,
Thank you so much for the awesome review! We’re glad to hear you’re happy with the work and service. Mike and Junior take pride in what they do, and your kind words mean a lot to them. We truly appreciate your recommendation and look forward to helping you with any future plumbing needs. 👍
Bernie M.
Aug 29, 2025
•
From Google
I was clueless as to where to start with all of our plumbing issues. I had STS plumbing come out. Mike G and his team Junior and Joseph were very knowledgeable and relieved any stress we had! Issues were fixed, the whole STS team was knowledgeable, transparent, and very communicative. My photo states it all. Our forever plumber!
STS Plumbing & Rooter's reply
Hi Bernie,
Thank you for the amazing review! We’re so glad Mike G, Junior, and Joseph were able to fix the issues and take the stress off your shoulders. We’re honored to be your forever plumber!
Jennifer M.
Aug 23, 2025
•
From Google
Mike Garcia was polite and sympathetic to our feelings with our clogged main sewer drain. He informed us up front what he was going to do and asked multiple times if we had any questions just to be sure we understood and to make sure all of our questions were answered! He explained to us about the free video cam to seek further what was causing our problem since this was our second occurrence with this very same problem in less than one year. I would highly recommend him and will ask for him on any future plumbing problems. Lets hope there are none!! Thank you Mike G
STS Plumbing & Rooter's reply
Hi Jennifer,
Thank you for taking the time to share your experience! At STS Plumbing, we believe clear communication and customer care are just as important as the repair itself. We’re glad to hear Mike G. took the time to explain each step, answer all your questions, and provide a thorough solution with the free camera inspection. We know repeat issues can be frustrating, and we’re committed to helping ensure everything is taken care of properly. We truly appreciate your recommendation and look forward to assisting you with any future plumbing needs—though we hope you won’t need us anytime soon!
Anthony R.
Aug 23, 2025
•
From Google
Big shoutout to Jr and Mike at STS for hooking me up with a brand new water heater! Those guys were pros - super efficient, courteous, and got the job done in no time. I'm lovin' the hot water again! Highly recommend STS Plumbing for any plumbing needs. Thanks again, guys! 5/5 stars
STS Plumbing & Rooter's reply
Hi Anthony,
Thank you so much for the awesome shoutout! We’re thrilled to hear that Jr and Mike delivered top-notch service and got your hot water flowing again in no time. Efficiency and courtesy are what we strive for, and it means the world to know we hit the mark. We truly appreciate your recommendation and the 5-star love — it’s customers like you who keep us fired up to do what we do. If you ever need anything down the line, STS Plumbing’s got your back!
Dr. E.
Sep 5, 2025
•
From Google
I had a water heater fail due to poor installation, only two years after it was installed. When I contacted Plymwr Plumbing, they refused to take responsibility for their work, said I was wasting their time, tried to double-charge me for the repair, and then left me stranded. From the moment I spoke with Michael at STS on the phone, I knew I had found the right person for the job. His father trained him, and his kindness and consideration for my situation were a breath of fresh air. He was genuinely concerned about the needs and comfort of my family, not just about making money. I found him honest, straightforward, kind, considerate, compassionate, respectful, and sincere. He will always be my go-to contact for services within his area of expertise. I also won't hesitate to recommend him to my friends and neighbors. I am grateful to have met a man of integrity and know that if I have an issue, he will be there to help me with it.
STS Plumbing & Rooter's reply
Hi Dr. Edwards,
Thank you for the wonderful review and for choosing STS Plumbing. We know how tough it is when your family is without hot water, and we’re so glad Michael was able to step in and make the process a little easier for you. Hearing that our honesty, integrity, and care made a difference means the world to us. We truly value your trust and recommendation, and we’ll always be here whenever you need us!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront, flat-rate pricing with no hidden fees. Estimates are free, and we always explain costs before starting any work. Discounts are available for seniors, military, and first-time customers.
What is your typical process for working with a new customer?
We make it simple for new customers: we listen to your needs, schedule a convenient time, inspect the issue, and provide a free upfront estimate. Once approved, we complete the repair quickly and follow up to ensure everything is working properly.
What education and/or training do you have that relates to your work?
At STS Plumbing & Rooter, we bring 15 years of hands-on plumbing experience. Our team is professionally trained in residential and commercial plumbing systems, leak detection, water heater installation, drain cleaning, and full re-pipes. We stay current with the latest plumbing codes, safety standards, and industry best practices to ensure reliable, high-quality work every time.
