FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have two ways that I quote, after speaking with a customer for the first time I can usually give them an estimate as to the total cost of labor and materials as an hourly cost or a total bid, but it also helps to physically inspect the project in order to confirm that quote...
- What is your typical process for working with a new customer?
After initial contact with a new customer, I like to keep the conversation light but professional, that way they feel as though they are talking with a friend who also has experience and knowledge of the project...
- What education and/or training do you have that relates to your work?
I learned everything on the job, with the help of those that had more experience than me that took the time to teach me what to do, but I also read a lot of theory and practical application publications to help with that on site work...