- What should the customer know about your pricing (e.g., discounts, fees)?
Our projects are shaped to meet the exact needs of our clients. When designing and planning our projects we tailor the scope of work to the budget, and guide clients as they choose their finishes to ensure their spending does not exceed the estimated expenses. We want to teach our clients that they have options, and educate them on the financial implications of each piece of their project so that they know the true value of their remodel.
- What is your typical process for working with a new customer?
When first introduced to a prospective client, we always begin with a free initial consultation to start to get to know them, their family and the goals for their project. From there, we work together to design a project that will be the best fit in terms of project scope and budget and then we will compile all of those details into a very thorough quote for our clients' review. Should the project be a good fit, we will put together a detailed contract and once it is signed we will get to work! Starting with a thorough design and planning phase, we will lead our clients through each step prior to getting the construction started. Our design and planning phase looks different based on the project it is for, but this will be the phase in which we will help clients to select all their finished materials, put together any reference materials required for the project (2D layouts, cabinets layouts, 3D renderings etc.), compile a tracking spreadsheet and take care of any permitting needs until we are ready for construction. Once we are ready for construction we will meet with our clients to make sure everyone is on the same page headed into the project, and from there it is time to rock and roll!
- What education and/or training do you have that relates to your work?
Daniel is a trained electrical engineer with years of experience working in the field as a project manager for several home remodeling companies around the Bay Area. Jessica has a background in business administration and finance, and has worked with her husband and work partner Daniel for several years as a co-project manager managing all of the design, planning and backend administrative work for their projects. Together we combine our unique skills and education to provide a high level of service to our clients. Combining technical expertise with a high attention to detail and organization, we work very hard to ensure a smooth experience for our clients.