Desert Roof Concepts

Top Pro

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Repairs needed

Current roof age

Current roof material

Responds within a day

Introduction: Before you hire someone, are you able to get ahold of the person who sold you on the roof at a moments notice? if not how long does it take for a reply? do you have to go through an operator? communication is imperative!! if hired you speak to me at all times of the day. with the fastest response times of anyone! wanna find out?

Overview

Current Top Pro

Hired 112 times

13 similar jobs done near you

Background checked

License verified

4 employees

20 years in business

Business hours

SunClosedMon9:00 am - 3:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Samsung Pay, Square cash app, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

2021

Featured Projects

71 photos

Roof Repair or Maintenance - Riverside 2021
Roof Repair or Maintenance
Polyurethane foam
Roof Installation or Replacement

Specialties

Current roof material

, ,

Reviews

Very good 4.6

39 reviews

5

87%

4

5%

3

0%

2

0%

1

8%

Customers say...

This pro is known for their excellent communication skills and professionalism. Customers appreciate their honesty and straightforward approach, as well as their ability to complete projects efficiently and without cutting corners. Some customers report that the pro went above and beyond by suggesting insurance coverage and ensuring all necessary permits were obtained. Others praise the pro's punctuality and timely completion of jobs. Despite some initial delays in scheduling, most customers express satisfaction with the final results and the value they received.

AI-generated summary of customer reviews

Laura T.

Jun 6, 2023

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Hired on Thumbtack

We were truly fortunate to have found Albert! He is very knowledgeable, helpful, and professional. We came on to this app looking for someone to patch my roof, but he suggested seeing if my insurance would cover the missing shingles. Because of that advice, I was able to replace the entire roof. Insurance paid for half. Albert and his crew were able to knock out the roof in a matter of days. He painted all of my vents with a complementary color to my shingles. Thank you, Albert!

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Doug B.

May 27, 2022

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Hired on Thumbtack

Outstanding in every respect. Great communication from day one, completed the job in one day. Straight forward, honest, lots of integrity. No cutting corners. We had six bids in an extremely wide range for roof damage caused by extreme on-going winds in California desert. One couldn't be bothered with providing a written estimate though his verbal quote was $8,000 higher than anyone else. Another never was capable of making an appointment after original photos were taken. They have an F rating with the Better Business Bureau. One spent most of the time bad-mouthing competitors. Another was the same original price as Desert Roof Concepts, but wanted an extra 4% to pay with debit or credit card. That's $400 more. And, he balked at getting required permit, and said that would be added to the cost if we wanted it. Others were patch jobs that would leave us in the same position when the next round of winds came. Very happy with decision to go with Desert Roof Concepts. Everything done according to Hoyle, no shortcuts, no overcharges, no BS. In the end, great work, and that's the real bottom line.

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 11 - 20 years old • Asphalt shingles • Yes, insurance claim has already been approved • Residential

Roof Repair or Maintenance

Steve R.

Aug 28, 2023

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Hired on Thumbtack

Would have liked to hire, but no communication after asking about revised work. Roofers are too busy after storm

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 11 - 20 years old • Clay or concrete tile • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Melanie f.

Feb 20, 2021

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Hired on Thumbtack

I would highly recommend Desert Roof Concepts to anyone in need of a roof or repair. They responded immediately to my inquiry, arrived on time when giving an estimate, and were extremely polite and professional. How refreshing to have such a competent and respectable company to work with!!

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 11 - 20 years old • Clay or concrete tile • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Katie Q.

Feb 14, 2021

·

Hired on Thumbtack

It was clear that Albert and his crew went above and beyond for us! He was responsive even in the early hours of the morning when I submitted my project via thumbtack and adapted against all odds when our project turned out to be more complicated than I originally understood and relayed. Albert is our top pick for any more of our roofing needs now that he did such amazing amazing job for us!

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 0 - 10 years old • Clay or concrete tile • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Credentials

License

License Type: C39 - Roofing Contractor (CA)

License verified on 9/1/2023

Background Check

Alber Melara

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I am a very budget friendly contractor, working to get you the best price for the best service.
What is your typical process for working with a new customer?
first time customers can rest assured with Desert Roof Concepts. we strive in honesty ,integrity and responsibility. new customers as well as established customers will see first hand the difference in our approach.
What education and/or training do you have that relates to your work?
my main goal is ultimately Customer satisfaction above all. with over 20 years in customer service/relations. I belive that is what sets us aside from all others. your concerns are mine. you have questions, I have answers.

Desert Roof Concepts

FAQs

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