FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The quote we give you includes taxes, lifetime warranty, and our mobile service.
- What is your typical process for working with a new customer?
1. Confirm device and issue. 2. Confirm price and date/time to repair device. 3. Confirm name, contact info, and location of repair. 4. Meet customer, repair device, return device.
- What education and/or training do you have that relates to your work?
All of our technicians go through a rigorous training course to ensure they can handle all repairs carefully and efficiently. On top of years of experience.