What should the customer know about your pricing (e.g., discounts, fees)?
It's not complicated, it's practical, I do actually itemize things if need be, so the client sees and understands why it cost as much as it does.
What education and/or training do you have that relates to your work?
Yes, I follow tutorials from time to time, or see another designer make something different and learn the technique to make something better.
How did you get started doing this type of work?
I fell into it actually, I was once a warehouse worker, loading trucks. On breaks (lunch) I would draw funny pictures of people, and draw detailed landscapes on napkins, management caught wind of this. They had me in charge of creating logos for their in house groups. At the time, I started school on animation, it all fell into place from there.
What types of customers have you worked with?
I creatively produce moving images that can either help advertise and market to your targeted audiences, or provide digital information creatively through video/animation.
Describe a recent project you are fond of. How long did it take?
The recent job was for E! Entertainment. I was 2 minute video containing heavy design work and motion graphics. After dealing with multiple VP's notes, art directors notes, and production notes, I've been able to keep up with everything and send out on time. This was a very interesting experience, previously than this, I was only used to changes by day, this happened to have changes by the minute. And to accomplish that, it felt really good to see how well I was able to work under pressure.
What advice would you give a customer looking to hire a provider in your area of work?
Provide proper information. The more information regarding the project, the better. If you have an idea of what you're looking for, perhaps a look you've seen online, send a link or jpg, make a collage of what you like to send. If you don't have an idea or look, tell us more about what you want to achieve with the video/animation. What is the overall goal you would what the animation/video to do for you. People like us can create beyond imagination, just help us see what you see and it'll happen.
What questions should customers think through before talking to professionals about their project?
I'm only human, sometimes things happen in personal life, and very few clients failed to understand that (i.e. wife having a baby but their project needed to come first? no) but it's not a common occurrence either. I follow the old rule: "Family comes first", and it goes both ways with this one. I completely understand with clients situations too. I'm one of the few that will work with your time and will be flexible upon request.