Computer Coach

$100/hour

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Introduction

Jim Gray, Computer Coach, is a locally owned and operated company that values honesty and integrity in all aspects of our business. I provide computer support and coaching for individuals and small businesses in Sonoma and Marin Counties. I have over 35 years of professional experience in technology, dealing with computer support, applications, PCs, MACs, iPhones, Android phones, tablets, and networks, I do both remote support and onsite visits. Please contact me to arrange for me to assist you now. Help is on the way!

Overview

Hired 12 times

Serves Petaluma, CA

Background checked

1 employee

8 years in business

Business hours

SunClosedMon11:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

11 reviews

5

91%

4

9%

3

0%

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0%

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Read reviews that mention:

Jim L.

Jul 31, 2021

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Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair

Marianne S.

Dec 22, 2024

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Hired on Thumbtack

thank you

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Mark R.

May 31, 2022

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Hired on Thumbtack

Jim was great! He solved my computer’s problem, and he was very patient when I stumbled over user names and passwords. He was right on time, wasted no time, was very pleasant.

Details: Mac (Apple) • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair

Reed K.

Jan 13, 2022

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Hired on Thumbtack

Top notch service from a true professional. He diagnosed my laptop and proposed an affordable fix. He knows his stuff and he's straightforward with the options. Please don't move anywhere, Jim, I finally found an IT guy I trust!

Details: PC • Laptop • System error or blue screen • At the pro’s location

Computer Repair

Past Customer

Jan 31, 2020

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From Google

Jim has been my computer guy for four years, always ready to help me, always courteous, friendly, and happy to teach me what I need to know to be a smarter, more efficient and happy computer user. He never makes me feel inadequate or silly, always assures me that the various mistakes I have made are common. He has been able to fix whatever was wrong quickly, and his prices are reasonable. He has been a godsend!

Credentials

Background Check

James Gray

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My hourly rate is $75/hr with a minimum charge of $75 for local in person visits. My hourly rate for remote sessions is $75/hr with a minimum charge of $20.
What is your typical process for working with a new customer?
I communicate with the new customer to see what help they need, gather their contact info, schedule an in-person or remote session, and send an invoice after my work is complete.
What education and/or training do you have that relates to your work?
I was a software engineer for 15 years, and electronic design engineer for 10 years, and I have been doing Computer Support/Coaching for 5 years.

Computer Coach

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