FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My hourly rate is $75/hr with a minimum charge of $75 for local in person visits. My hourly rate for remote sessions is $75/hr with a minimum charge of $20.
- What is your typical process for working with a new customer?
I communicate with the new customer to see what help they need, gather their contact info, schedule an in-person or remote session, and send an invoice after my work is complete.
- What education and/or training do you have that relates to your work?
I was a software engineer for 15 years, and electronic design engineer for 10 years, and I have been doing Computer Support/Coaching for 5 years.