Computer Coach
Computer Coach

Computer Coach

Offers remote services
Offers remote services
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Computer issue

Responds within a day

Introduction: Jim Gray, Computer Coach, is a locally owned and operated company that values honesty and integrity in all aspects of our business. I provide computer support and coaching for individuals and small businesses in Sonoma and Marin Counties. I have over 35 years of professional experience in technology, dealing with computer support, applications, PCs, MACs, iPhones, Android phones, tablets, and networks, I do both remote support and onsite visits. Please contact me to arrange for me to assist you now. Help is on the way!
Overview

Hired 1 time

1 similar job done near you

Background checked

1 employee

4 years in business

Payment methods

Cash, Check, Credit card, PayPal, Square cash app, Venmo

Specialties
Computer issue

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Computer type

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

5 reviews

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Jim L.

Computer Repair

Every aspect of our interaction was a positive experience. Jim's initial response came promptly, and after I described the problems I was having with my vintage desktop, we agreed on a plan, completion time and price frame, all of which he adhered to. He got right to work the next day on diagnosis and possible solutions. Data backup was included and overall backup explained. After the work was done in a very reasonable time, I was given a full description of the work done and a PC that so far has performed without any of the previous problems. I would not hesitate to recommend Computer Coach for pleasant, resourceful and articulate guidance and problem solving. I'm looking forward to asking him for his assistance again when it comes to keeping my computers healthy.
Jul 31, 2021
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Verified
Thumbtack Customer

I had a great experience with Jim. My PC needed a reinstall of Windows 10, but I didnt have a spare bootable usb lying around. Jim knew exactly what I needed and gave prompt, efficient service for a very reasonable fee. Would definitely recommend! :)
Mar 22, 2021
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Review from Google
Thumbtack Customer

Jim has been my computer guy for four years, always ready to help me, always courteous, friendly, and happy to teach me what I need to know to be a smarter, more efficient and happy computer user. He never makes me feel inadequate or silly, always assures me that the various mistakes I have made are common. He has been able to fix whatever was wrong quickly, and his prices are reasonable. He has been a godsend!
Jan 31, 2020
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Review from Google
Thumbtack Customer

Jim did great amazing work for my old computer, it shocked me from the result of Jim's work like my computer is completely like a brand new, the pc maintenance is what I choose for their service. I highly recommend Computer Coach for working thoroughly and the end service result. Thank you, Jim!
Jan 1, 2020
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Review from Google
Thumbtack Customer

Jim is knowledgeable and patient. With weekly coaching I am now able to move forward on my bigger computer projects such as marketing my new business. Jim is very good at explaining how things work which I love. I'm finally learning how to use much more of my computer. Thank you Jim.
Computer Coach's reply
Thanks Megan!
Jun 1, 2017
·
Review from Google
Credentials
Background Check

James Gray

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    My hourly rate is $75/hr with a minimum charge of $75 for local in person visits. My hourly rate for remote sessions is $75/hr with a minimum charge of $20.

  • What is your typical process for working with a new customer?

    I communicate with the new customer to see what help they need, gather their contact info, schedule an in-person or remote session, and send an invoice after my work is complete.

  • What education and/or training do you have that relates to your work?

    I was a software engineer for 15 years, and electronic design engineer for 10 years, and I have been doing Computer Support/Coaching for 5 years.

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