- What should the customer know about your pricing (e.g., discounts, fees)?
I have base rates for various training programs and issues that need addressing but being self employed I have the ability to modify my prices in order to make my services available to as many good hearted, committed dog guardians as possible. For example, elderly or disabled people on limited income who wholeheartedly desire to help their furbaby/furbabies, fire survivors waiting for Insurance claims etc. who have full and loving hearts but not as financially able to spend money that’s not budgeted for. If I can keep a lovely pup in a loving home by offering some of my time on me to solve the issues or struggles, that is worth more than a paycheck and makes my choice of profession is the most rewarding job I can think of.
- What is your typical process for working with a new customer?
I generally offer a free phone consult to possible new clients if a text conversation hasn’t given the requesting person the info and confidence that I’m the right person to help teach them and their furbaby to better communicate, address unwanted behaviors while offering alternative choices enabling the dog to self correct which tends to lead to quicker and more solid learning and a more stable feeling dog due to their need to understand rules and expectations. Dogs thrive with structure and consistency and I’m more than happy to meet with the members of the household, discuss challenges, goals and techniques to arrive at the results you’re working towards.
- What education and/or training do you have that relates to your work?
I’m a Certified Dog Obedience Trainer and behaviorist with over two decades of experience volunteering at shelters, rescue groups and fostering dogs who needed more help adjusting to their new environment and overcoming challenges their former life presented them. I also worked my way from entry level job to training and managing the daycare at a highly regarded kennel/ training facility in Santa Rosa due to my dedication, commitment and perfect safety record for all groups I supervised. I feel like working with 100-150 dogs/day has given me a broader overview and experience with a multitude of different dogs, breeds and living situations.