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Simply put, Jose was wonderful to work with! I came home to work to find the unpleasant surprise of a badly leaking water heater. After a little research I turned it off and determined that after its 18 year life, it needed to be replaced. After putting up my request on Thumbtack, Jose was very quick to respond and gave me some great options on how to proceed. Not only did he pick up a new water heater for me on the way, but he stopped at TWO different Home Depots to find the best one in my price range. Not to mention, this was done relatively late in the evening. His flexibility was great. Once he arrived he was very thorough and professional. He quickly installed the water heater and made sure that everything was working as designed. He even followed up the next morning to see if there was anything else that was needed. A+ overall, and I will definitely be using Jose again if something should arise with my plumbing elsewhere.
After a sudden failure of my tankless water heater, Bright Ideas was able to get a replacement up and running the same day.
Ricardo has been great! First he installed our gas dryer. Arrived on time, finished his works quickly and handed over the receipt of materials he picked up at Home Depot. The following week he built a platform in our garage and finished the job quicker than expected. Again clearly detailing his material purchases. Highly recommended!
Oscar contacted me within a few hours of posting my thumbtack request, and came out the next day to quote and talk through the job with me. When the scope of work was more than my budget could handle, he was willing to work on changing the scope down to something that was not as ambitious as what we wanted. We did the quoting live with me to save time, and we agreed on the final scope and costs over the phone that night. The final pricing was competitive with the other bids I got while being the most flexible and easiest to deal with. He was on site at 9am the next day to get the job done, removed the old tankless water heater that had failed and installed a new Tank water heater in just over 4 hours for the whole job. He was great to work with, always easy to talk to and courteous, and was flexible to let me handle what parts of the job I could to help save a little bit of cost. I'd highly recommend them if you need a plumbing job done quickly without alot of back and forth.
I needed plumbing work done in my kitchen, before the hardwood floors were refinished...I was on an extreme time crunch, Rudy came by on a Friday at 7:30pm and stay late until all the work was finished :) He also recommended a great electrical and sheetrock guy to finish my other small projects. To top things off, he even came back the next day to do one more special request - at no extra expense. I will be using him for the install of my tankless water heater and HVAC system next month. He deserves an A+
Great. Fixed my leaky hose faucet fast. Appreciate it.
Ray and Gary are highly recommended. They worked on a number of projects as I remodelled a unit: - rerouted all the plumbing in kitchen - moved location of hot water heater - added sink to a toilet room - rerouted gas line Ray is everything you could want in a professional: great communication, clear bid, trustworth, punctual, and most importantly, does really good work.
Max and Beto are both highly recommended to do all your plumbing and Hvac projects. They deserve a 10 star rating. I cannot thank them enough for all the work they did to install our tankless water heater. Not only are they very professional but did a clean job and very good price.
Greg came out to replace my hot water heater and to install a new sewage ejector pump lid at a perfectly reasonable price. He did a great job considering the many difficulties with installing the new lid.
Thank you for coming out so quickly on the holiday to fix the thermocouple on my water heater. Being without hot water is the worst. Great service and great price.
JN & Son: recommend installed my water heater and disposed of the old one. Also replaced all my water heater hoses and secured the water heater with earthquake strapes. My shower valve needed replacement and they also installed them. I highly recommend them. Satisfied costumer.
I had Vyron replace my water heater. He was such a nice guy, very professional and helpful. I would not hesitate to use him again for future works.
Jeffrey was quick to respond on a Sunday afternoon with a reasonable quote and was able to install a new tankless water heater the next day. We would definitely hire him again.
I used Max when I was a building manager in San Francisco for 8 years. He was always fast, courteous, and professional. In 8 years, everything he did was perfect. Water heaters, sewer replacement, gas pipe, tankless water heaters, copper pipe, he did it all at a good price. The only time I was mad at Max was when he went on vacation and I had to hire another plumber. That's when I realized how good I had it with Max. He really is the best I've ever worked with.
Tony did an awesome job installing my tankless water heater! He responded so quickly, on a Saturday no less. He was at my door within an hour and the job was professionally completed within just a few short hours... at a very reasonable rate. Thanks, Tony. You did a great job! -- Greg
Ralph was a real pleasure to work with and I’d hire him again for future projects. He was fast on the bid and was able to pickup a new water heater, install it, and haul my old one away. All in all, the job took a few hours and he knew what to do every step of the way. I especially appreciated how communicative, punctual, and honest Ralph was throughout the entire experience.
Saturday morning- tankless water heater broke and Mike sent Rick to check it out. Rick arrived just 2 hours later, found a replacement, and by the end of the day, I had hot water.
Our old tank water heater started leaking, and we were interested in getting a tankless unit. I had three plumbers come take a look. The first two pointed out that the gas line was 1/2" which severely limited our tankless options. David was the only one to take a quick look in the attic space and see that the gas line was actually 3/4" right up to just behind the wall on the other side of the heater, where it was brought down to 1/2", making for an easy fix. That alone saved us a lot of money and headache, I think. David did the replacement efficiently and professionally, our new unit looks good and is working great. I'm glad I found him, he does quality work and I'd happily hire him again in the future.
The most professional and knowledgeable plumber I’ve ever hired! Dom came over to install a simple water heater, what happened next was out of the playbooks. The pipes burst, the tubing was incorrect, and Dom handled it like a true pro and stayed here for hours on a Saturday. One of the most amazing human beings I’ve met in a very long time, if you need to hire a true professional that you could trust.Dom is the man for you! Also, he went above and beyond with fixing little repairs that he was witnessing as he was doing his job. A true professional from top to bottom.
Damarus, the technician who installed my new water heater was awesome!! He not only answered all my questions, but he taught me things I really needed to know as a home owner. I will definitely call for him again!
Fatos jumped right on the project. Replaced the water heater for a competitive price. Did it in one evening and got my tenant hot water before the next day. Our tenant was happy and I was happy. Thank you Fatos.