What education and/or training do you have that relates to your work?
I am always learning and obtaining certification in my field
I have many of them including
MCSE Microsoft Certified System Engineer
MCP Microsoft Certified Professional
CCA Citrix Certified Administrator
And Many More
What types of customers have you worked with?
What questions should customers think through before talking to professionals about their project?
I am in the market to serve my customers, when they are happy I am too, and so they come back