Maid In Heaven Housekeeping

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Introduction: Maid In Housekeeping customizes our service to meet your exact cleaning needs. We are a budget friendly service, personal and professional.

Overview

Hired 556 times

Background checked

10 employees

15 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2020

2019

Featured Projects

33 photos

Specialties

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Pets

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

200 reviews

5

93%

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3%

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2%

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1%

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Read reviews that mention:

Brandy H.

Mar 12, 2024

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Hired on Thumbtack

Jessica came and cleaned the house spotless. I was so happy and immediately requested more cleanings. Tidy. Nice. Great job. Thank you so much

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Pets in home • Every week

House Cleaning

John D.

Mar 1, 2024

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Hired on Thumbtack

Beautiful work cleaning the 2b2b house for move out, looked better than when I moved in!!! Jessica did fantastic work, and was able to work with my complicated schedule. Absolutely would choose again!

Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Fridge cleaning • No pets in home • Just once

House Cleaning

Ester R.

2 days ago

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Hired on Thumbtack

UPDATE: Upon receiving the review, they called me and sincerely apologized for the poor service and offered to make it right. She refunded me the money and additionally offered to come back to do a free cleaning as well. I am satisfied with the resolution and follow-up. TL;DR Poor work ethic and quality, poor customer service, bait and switch pricing, company goes by another name (Fresh Start). First time they sent a male over. I told them I prefer a female since my pregnant sister would be there alone and she wasn’t comfortable being alone at home with a male stranger, so they rebooked with a female named Marsha. I was looking for a good, reliable cleaner to hire regularly since my previous one retired after a car accident. I went with Maid in Heaven based on their high reviews and ignored the bad reviews. That was my error. When I booked the cleaning they quoted me at $124; when I booked them it went up to $300 (1800 square foot home. They said they charge by square feet.) They said it would be 2 people and take ~3 hours (booked a standard cleaning since I’d had a regular cleaner so it’s pretty clean). They sent a woman named Marsha who did the absolute LAZIEST job cleaning. I was at work when the cleaning was done so my pregnant sister was there to let Marsha in, and she sent me photos and videos after Marsha left. I came home that evening and took my own photos and videos of all the areas she neglected - take a look. I guess she figured since the owner wasn’t there and my pregnant sister wouldn’t go behind her to check her work before getting paid, she could just do the minimum. Pics: kitchen floor not mopped, dust on windows, dust on floor and door, cobwebs, microwave not cleaned, bathroom tile and shower fixtures not cleaned (I wiped the fixtures to show its not permanent soap scum, she just didn’t bother), couldn’t bother to replace trash covers after emptying trash bins, and grease on stove that she didn’t bother to clean. Oh and the pics have a time stamp of the date of cleaning in case she tries to say that was a week later or something.

Details: 2 bedrooms • 3 bathrooms • Standard cleaning • Fridge cleaning • No pets in home • Once a month

House Cleaning

Carol R.

Jan 12, 2024

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Hired on Thumbtack

She was absolutely fantastic in my house is nice and clean

Details: 3 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Every 2 weeks

House Cleaning

Mar G.

Oct 13, 2023

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Hired on Thumbtack

I initially encountered some issues with Briana during my cleaning service, but I must commend the owner for promptly addressing and rectifying the issues. Their commitment to customer satisfaction and willingness to make things right has left me with a positive impression.

Details: 4 bedrooms • 3 bathrooms • Standard cleaning • Fridge cleaning • Oven cleaning • Pets in home • Just once

House Cleaning

Credentials

Background Check

Jennifer Burks

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are very affordable. 1st time clients SAVE $25 off 1st visit cleaning. Please Mention Code: Fresh Start.
What is your typical process for working with a new customer?
We highly value our relationship with our clients :). A estimate is provided over the phone, and a walkthrough is completed before the service is started.
What education and/or training do you have that relates to your work?
We have receievd service awards for outstanding customer service and professional housekeeping.

Maid In Heaven Housekeeping

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