Rosy came to my house to give me a an estimate. We discussed what was to be done excluding 2 rooms and an office. I thought the estimate was a little high for the initial cleaning especially since I wasn't having the other rooms done but based on the good reviews I decided to give her a try. She arrived 10 minutes early with another lady named Flor, they were both very friendly . We went over some last minute details then they immediately got started. They rolled up rugs where they could and moved furniture and cleaned behind it . Some areas I wanted my cleaners to be used even though she had her own supplies and she had no problem with that. She was very detailed and they even cleaned my sliding glass door and living room window inside and out. Couches were vacuumed and leather couch in den conditioned and wiped down. She also ended up cleaning the office and when I reminded her that was not included in the estimate she said it needed at least dusting and tile floor vacuumed. The only thing that my husband noted was that some things were not put back where they originally were, but overall my house smells fresh and now sparkles. She included the office with the original estimate. I plan to use Rosy's cleaning services on a monthly bases. Very satisfied with her work.