FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is based on the specific square footage of the property. For pressure washing jobs, heavier buildup or deeper staining may require specialized chemicals or additional treatment, which can affect the final cost. Before any work begins, we provide a clear, upfront final quote—there are no hidden fees or surprise charges.
- What is your typical process for working with a new customer?
Our only focus is to satisfy our customers. We love either meet in person or talk on the phone so we can ultimately find out how we can help the customer as best we can. That being said, we have many customers who prefer to visit our website for a free instant quote, without talking to anyone. Once they accept the instant quote, we will then call the customer to hash out the details about the job and put them on the schedule.
- What education and/or training do you have that relates to your work?
Spray It Forward is owned and operated by a local full time active duty firefighter who has served the community for over a decade. He has extensive training in operating high-pressure hose systems and pumps, safely handling and applying chemicals. All of our technicians have been trained with the same precision and attention to detail when it comes to the window cleaning, pressure washing, or any other home service we offer.