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very patient, empathetic, and accommodatingMar 14, 2017VerifiedJordan B.'s reply
Much appreciated Manuel!
We found working with Reverb to be a very streamlined and project oriented process on the whole. We liked, and shared the philosophy of data driven design and results, so we found the abundance of data acquired from on-going A-B testing in tandem with the use of customer play backs, (an entirely new concept for us), to be as insightful as they are effective. We look forward to gaining additional insight into our target audience & converting that into tangible gains. We look forward to an on-going & fruitful relationship with Reverb Designs.Mar 14, 2017VerifiedJordan B.'s reply
Thank you Devon! Look forward to continued success tailoring our targeting method.
- What should the customer know about your pricing (e.g., discounts, fees)?All customers should be weary of a price per hour model. That's simply not fair to either the client or the business frankly. If I'm developing a logo for you, but it happens to take 7 hours to refine, It would be ABSURD to charge you for 7 hours of work, right? From that standpoint, we develop a Scope of Work document with a timeline, resource, and man-hour overview to estimate costs to the best of our ability at the onset of any project. All pricing models are subject to a downward modification if terms are not met. You will never be charged MORE than a Scope of Work estimate; however, their is a solid likelihood you may pay less. This way, you- as a client, can be confident your pricing will always mirror the true value of the work that went into it
- What education and/or training do you have that relates to your work?The tech industry is truly a mind blowing expanse. There are conferences, hackathons, conventions, meetings, and seminars of the highest calibur on a daily basis. I make an effort to attend at least 3 or 4 a month. It keeps me exposed to the latest innovations within a specific niche of a field, and it expands my network; often leading to innovative and unforeseen partnerships.
- How did you get started doing this type of work?There was no decision tree that consciously led me to this line of work. However cliche it may sound, I buy into the belief that if you do what you love, the rest will fall into place. I Decided to follow that belief with some conviction around 2010.