The Preferred Image

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About

Window Tinting for Commercial and Residential Safety Films Clear UV BLOCKING FILMS NANO CERAMIC FILMS DARK PRIVACY FILMS There is an incredible and surprising array of benefits our window films provide to any building, whether it’s the largest skyscraper in your city, or the smallest home on your street. We offer two quality brands of architectural window films Meeting new clients and return clients and help them achieve they're needs in their home or office.

Overview

Hired 1 time

46 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook, Instagram, Twitter

Services offered

Building height

Singe-level

Two-story

Three-story

High-rise

Property type

Residential

Commercial

Projects and media

28 photos

Projects and media

28 photos

Reviews

Good 3.7

25 reviews

5

64%

4

4%

3

0%

2

4%

1

28%

Past Customer

Mar 19, 2016

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From Google

Love it!! Very professional and nice people.

Past Customer

Apr 1, 2018

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From Google

Great Work!

Past Customer

Dec 18, 2018

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From Google

I'm extremely disappointed that I have to write this review.This is specifically for a stereo install. And I am out $390 because of this company. There are 2 main issues. One with the steering wheel buttons and one with the car's e-brake. I had them install a stereo, and when I went to pick up my car the e-brake light was on and the car was making that annoying beeping sound when the e-brake is on. The e-brake was not on - and so I let them know that the car was having this issue before leaving their facility. They knew that it was happening and suggested that I go to Primo Honda to fix it, because, as they said "They can't fix it. Sometimes this happens during radio installation and they need to ~reset the computer~ to fix it."So I go to Primo Honda and apparently there's no such thing as "resetting the computer." The problem was that they had connected a power cable to the e-brake, which the mechanic at Primo Honda says "you should never do". Primo Honda removes this cable and the brake light goes off. They charge me $240 with this fix and tell me to take the bill to Preferred Image.I go back to Preferred Image and let them know what's going on. They say "You shouldn't have paid that. You should have had them call us. We would have fixed it." I told them - you knew about this problem before I left and *you* told me to go to Primo Honda to fix it. And, I kid you not, they said "If they charged you $5,000 would you have paid it before calling us?" Well, no obviously not. But you caused a problem. You told me that Primo Honda was the only place to solve the problem. I pay Primo Honda what seems like a reasonable amount to solve a problem with the brake system that *you* caused. Anyway, Preferred Image won't pay for it. So I'm out $240.Second issue. They asked me if I wanted to pay an additional $150 to connect the stereo to the buttons on the steering wheel. I didn't realize that was going to be extra when I purchased the stereo from them, but I say yes because that's kind of important. I get the car back and only 50% of the buttons are connected to the stereo (the voice command, call, and call back buttons don't work). I tell them this. They say "Oh, yea, those buttons won't connect to this type of stereo." If that's true, that's fine, but I would not have paid an additional $150 to just have the volume button synced up to stereo. I ask if they could offer a discount because only half the buttons work. They say no.So anyway - I tried to get this installed as a Christmas present to my husband and ended up wasting our family a few extra hundred $$, a whole lot of stress, and a few additional days without a car. If you care about customer service and money - steer clear of Preferred Image when it comes to stereos.

Past Customer

May 29, 2019

•

From Google

Past Customer

May 29, 2019

•

From Google

I just bought a new car and had great tinting job

The Preferred Image

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