FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are based on the square footage of your home and the type of cleaning requested. We keep pricing transparent with no hidden fees. Extra services like fridge, oven, window, and cabinet cleaning are available for an additional cost. First-time customers can also enjoy $20 OFF with code SHINE20.
- What is your typical process for working with a new customer?
We begin by confirming your home’s square footage, cleaning type, and any extra services. From there, we provide a clear estimate and schedule a time that works best for you. On cleaning day, our professional team arrives fully prepared, and we always check in afterward to make sure you’re satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential and commercial cleaning standards, safe chemical handling, and effective cleaning techniques. We consistently follow best practices to provide safe and thorough cleanings.