FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and straightforward. Hourly rates include the truck, professional movers, fuel, moving blankets, shrink wrap, straps, and wardrobe boxes. There are no hidden fees for stairs, fuel, or basic equipment. Local moves have a three-hour minimum. If the distance between locations exceeds 15 miles, California regulations may require travel time to be added, which we always explain in advance. We accept credit/debit cards, cash, Zelle, and Klarna. A small deposit may be required to reserve your date.
- What is your typical process for working with a new customer?
We start with a free, no-obligation quote based on your move details. Once booked, we help determine the right crew size and truck. On moving day, our professional team arrives on time, protects your home and belongings, and handles loading, transportation, unloading, and furniture reassembly. Billing starts when the crew arrives and ends when the job is fully completed. Final payment is due at the end of the move.
- What education and/or training do you have that relates to your work?
We are a licensed and insured California moving company. Our movers are trained, experienced, and background-checked employees—not day laborers. They are trained to handle standard household moves as well as specialty items like pianos, antiques, and artwork using proper equipment and techniques. We follow all state and federal regulations and offer additional valuation coverage for high-value items if needed.