FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we do have a standard pricing system. Its based on soil levels and carpet condition. Carpet that has existing pet urine and high levels of soil will be on the higher side of the pricing.
- What is your typical process for working with a new customer?
First impression is very important to us. We arrive in uniform ready to address any concerns the client may have. We will do a full walk-through, discuss any problem areas, let our clients know what to expect once the cleaning is complete so there are no surprises.
- What education and/or training do you have that relates to your work?
5 star master technician through the Chem-Dry training program/ IICRC.