FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the scope of work, access, materials, and existing conditions. For larger or unclear projects, we can provide a free on-site inspection before confirming the price. You will receive a clear estimate, typically valid for 7 days. If hidden conditions or additional work are discovered, we discuss the options and receive approval before changing the price. Bundling several small tasks into one visit can often be more efficient.
- What is your typical process for working with a new customer?
First, we review your project details, photos, measurements, priorities, and preferred timing. When needed, we schedule a free on-site inspection. We then confirm the scope, price, and schedule before work begins. During the job, we protect the work area, communicate about any unexpected conditions, complete the agreed work, clean up, and do a final walkthrough with you.
- What education and/or training do you have that relates to your work?
Our team has more than 22 years of hands-on experience in construction, repairs, installations, and property maintenance. This includes doors and hardware, fences and gates, drywall and trim, fixture and shelf installation, painting, minor plumbing, appliance installation, furniture and equipment assembly, and punch-list work.