FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the scope and complexity of the project, required materials, and site conditions. We provide a clear estimate before work begins, and any changes to the scope or price are discussed with the customer in advance. Our focus is on reliable service, quality workmanship, and long-lasting results.
- What is your typical process for working with a new customer?
We begin by reviewing the project description, photos, and approximate measurements. If an on-site assessment is needed, we schedule a convenient time to inspect the work and confirm the scope. Once we understand the project, we explain the recommended solution, pricing, and next steps before work begins.
- What education and/or training do you have that relates to your work?
We have more than 22 years of hands-on experience in home repairs, installations, maintenance, and construction-related projects. This experience allows us to evaluate problems carefully, work with a wide range of materials and systems, and recommend practical, durable solutions.