- What should the customer know about your pricing (e.g., discounts, fees)?
Right off the bat, our pricing is non-negotiable. however, you will find that our pricing is 80% better than anyone can offer on an apple to apple comparison, and it is 99% better pitting against large brand names. No one can offer a better value to product and service then we can.
- What is your typical process for working with a new customer?
Start by requesting what you have in mind. Give us a ball park how many windows you have. Then let us know your usual availability so we can setup a free consultation with you, usually 45 min to 1 hour for simple design and 10 to 15 windows. After the consultation, we usually generate a quote within 24 hours.
- What education and/or training do you have that relates to your work?
Since I have been in the wholesale window covering industry for so long, I am really aware of the technical aspect of things, but my passion for interior design allows me to blend practicality with smooth look. in addition, while I don't install much anymore, I have done my fair share to be hands on tackling the easiest to the hardest installs. Another thing that really sets me apart is ability to use technology tools to achieve the most professional results.