FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At JP Service, we believe in transparent and honest pricing. Our diagnostic visit starts from $69, and we always inform you upfront about any additional costs. We offer seasonal promotions and discounts for new customers, seniors, and military families. Estimates for system replacements are free and come with no obligation.
- What is your typical process for working with a new customer?
We start with a quick phone consultation to understand your issue or project. Then, we schedule an in-home visit to inspect the system and provide a detailed estimate. For replacements or installations, we walk you through the best options for your needs and budget. Once approved, our licensed team completes the job efficiently and cleanly.
- What education and/or training do you have that relates to your work?
Our team is certified and trained in HVAC installation, diagnostics, and repair. We meet all California licensing requirements and stay updated through ongoing technical training. We work with top brands like Daikin, Goodman, and Carrier, and follow all safety and code standards.