FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For jobs in the Roseville area, the service call starts at $50 on weekdays and $100 on weekends. My hourly rate is $50/hour with a 2-hour minimum. The cost does not include any additional materials that may be required for the job. If material purchase and delivery is needed, a separate $50 fee applies. Returning customers receive loyalty discounts, and I offer a free inspection of additional tasks at the time of the service call.
- What is your typical process for working with a new customer?
I typically clarify the project details through messaging, and if it's urgent — over the phone. Photos are often helpful to provide an accurate estimate. Whenever possible, I provide an estimate before arriving, so I can start the job on the first visit. After completing the work, I always clean up the work area. I share my contact information, including ************, *********, and ******, so the customer can easily reach me again in the future.
- What education and/or training do you have that relates to your work?
I hold OSHA 10 and EPA Type I certifications, and have completed additional training in equipment installation and repair. I have over 15 years of hands-on experience, learning both from experienced professionals (including while maintaining facilities across 50 school sites) and through self-study. I take pride in delivering work that is both high-quality and visually clean — doing the job right matters to me. I am also continuously improving my skills by attending various online and in-person training courses to stay up to date with tools, materials, and best practices.