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About
**If Thumbtack has advised you to set a time and date, please treat this as your appointment confirmation. Instead, send us a direct message for pricing details. Should you make an unintended booking, kindly cancel it within 15 minutes. Note that if you do not have the app, cancellations must be done via desktop. Booking directly often incurs higher fees; please consider supporting small businesses.
**For a prompt pricing estimate, simply message us directly.
**We are licensed and insured professionals who have successfully cleaned over 1000 homes. We excel at organizing both small and expansive areas and are skilled in handling move-in and move-out situations. Our mission is to provide a clean, peaceful environment for our clients. We also offer same-day cleaning services, including evening hours!
**Our customers are covered up to $1,000 insurance through Thumbtack
**Please note, travel over one hour to your location will add a $20 fee to cover gas and time, as we are based in Sacramento.
**Let us know beforehand if you have pets.
**We prefer you book through our website to avoid conflicts with other bookings.
**If you need to change an instant booking made online, please reschedule it as quickly as possible to free up the slot for others. We appreciate your cooperation.
**Text messaging is preferred for faster and more efficient communication.
**For those interested in regular cleaning services, start by requesting a single session through our estimate tool, and we can discuss ongoing services from there.
**Be advised that cancellations made less than 24 hours in advance are subject to a $50 fee.
Overview
Hired 387 times
Background checked
8 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Cleaning method
Steam cleaning
Dry cleaning
Property type
Apartment / condo
One-story house
Two-story house
Multi-unit building
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.6
131 reviews
5
83%
4
5%
3
3%
2
4%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
PAULA M.
Mar 6, 2024
•
Hired on Thumbtack
I have been looking for a professional to clean our carpets. All though I did not go with West Coast Residential, they were great in responding to my request. Had I been local to them, based on their response to me, I am sure I would be happy with their work.
Details: Two-story house • 6 rooms • Pet stains • Drink stains • 1 flight • As recommended by the professional • I have pets at home • No smokers in home
West Coast Residential & Commercial Cleaning's reply
Thank you so much for your 5-star review ;)
Carpet Cleaning
Chris H.
Jul 17, 2024
•
Hired on Thumbtack
WOW! I had a regular cleaning done on a 1-bedroom and they did an amazing job! Cobwebs and everything :). We will definitely be calling them back for more.
Details: 1 bedroom • 1 bathroom • Standard cleaning • Pets in home • Once a month
House Cleaning
Brad F.
Sep 30, 2024
•
Hired on Thumbtack
Can’t ask for a better cleaning service they came and cleaned a very dirty rental, they did amazing fantastic job, Was thinking it needed a total renovation. They cleaned it so well, it was almost rent ready. Picture of under the fridge before and after, and I threw in the oven because they did a super cleaning job.
Details: 2 bedrooms • 1 bathroom • Move out cleaning • Window cleaning (interior) • Oven cleaning • No pets in home • Just once
House Cleaning
Jasmine W.
May 23, 2024
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Hired on Thumbtack
Let me tell you something! My apartment looks amazing. They scrubed the floors, windows, refrigerator. I mean come on. Look no further, you have found the right team. I’m so happy with there work. I will be hiring them for a monthly deep clean. It honestly looks better than when I got it.
Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • No pets in home • Just once
House Cleaning
Kayla N.
Nov 16, 2023
•
Hired on Thumbtack
West Coast Residential did an amazing job! I had a big move in/ move out happening in one day and needed the cleaning done urgently. Roman and his team did a thorough and awesome job at both homes. I even had to change my schedule a few times, and they were extremely accommodating. I definitely recommend you to try them out for your cleaning needs! They did a two for one special on my houses which was so helpful. Eli also mentioned that they can help with moving. Will definitely be using their services in the future for regular cleaning of my new home. Thanks again for the amazing work!!
Details: 3 bedrooms • 2 bathrooms • Move out cleaning • Fridge cleaning • Oven cleaning • Pets in home • Just once
House Cleaning
Credentials
Background Check
Illia Guitan
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to your needs. We offer competitive rates based on the scope of the job. Any potential discounts or fees will be clearly communicated during the initial consultation, ensuring a fair and straightforward pricing structure. Our goal is to provide value for your investment and build lasting relationships with our clients
What is your typical process for working with a new customer?
Our typical process for working with a new customer involves a personalized approach. We start with a detailed discussion to understand their specific needs and preferences. Following this, we provide a transparent quote and schedule that aligns with their convenience. During the service, our experienced team ensures open communication and attention to detail, aiming for complete customer satisfaction. After the job is done, we welcome feedback to continuously improve our services.
What education and/or training do you have that relates to your work?
As a small family business, our expertise comes from hands-on experience and continuous learning. While we may not have formal education, our practical training and real-world experiences, coupled with insights from friends in the cleaning industry, contribute to our commitment to delivering quality services. We believe in the value of learning through doing and staying informed about the latest industry practices.
