FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
WEEKLY SERVICES OFFICES, RECEPTION AREAS, HALLWAYS, CONF. ROOMS 1. Dust all high and low shelves, surfaces, baseboards, partition ledges, door jams, and window blinds. 2. Dust light fixtures. 3. Perform all high dusting of furniture cubicles. 4. Clean kick plates and thresholds. RESTROOMS (WEEKLY) 1. Clean partitions with germicidal detergent. COMMON AREAS (WEEKLY) 1. Sweep exterior emergency exits, walkways, stairways, etc. MONTHLY SERVICES OFFICES, RECEPTION AREAS, HALLWAYS, CONF. ROOM 1. Remove fingerprints from woodwork, walls and partitions. 2. Dust ledges and blinds. 3. Thoroughly edge-vacuum all carpeted areas. 4. Dust all vacant spaces where applicable. FLOOR AND CARPET MAINTENANCE (MONTHLY) 1. Vacuum all vacant spaces. RESTROOMS (MONTHLY) 1. Damp and wipe toilet waste paper receptacles, stall partitions, door, window sills and frames. ANNUAL SERVICES 1. Carpet cleaning at a cost of .08¢ per sq. ft. 2. Strip and wax all floors at a cost of .25¢ per sq. ft. 3. Widows inside and out (to be determined).
- What is your typical process for working with a new customer?
Advanced Building Maintenance Inc. continues to grow for one simple reason: Customer Satisfaction. Our corporate philosophy is pretty straightforward: Find out what our clients’ expectations are and exceed them. We do this by focusing on four specific areas: (1). Service (2). Providing skilled employees that are trained in the most current techniques. (3). Communication. (4). Supervision. We give our customers exceptional quality at competitive and affordable rates. Company Services: At Advanced Building Maintenance Inc. we provide quality services that improve the appearance and commercial value of our clients’ properties. These services include: • Janitorial Service (Monthly, periodically, long term and short term service) • Floor and Carpet Care • Window & Glass Cleaning • Window Washing • Pressure Washing • Cleaning Supplies & Equipment • Blind Cleaning • Ceiling and Wall Cleaning • Construction Clean up • Sanitation and Deodorization
- What education and/or training do you have that relates to your work?
We at Advanced Building Maintenance Inc. are committed to the recruitment, selection, and retention of the best possible cleaning service personnel. We invest a tremendous amount of time and resources in the development of our supervisory and staff employees by providing a systematic and comprehensive training program. Our employees must go through mandatory training to safeguard our commitment to each and every customer. Our training program begins before any work is performed at a client’s workplace. This orientation is exceptionally thorough and covers the following topics: • Business Rules. • Code of Conduct. • Employee Safety. • Communication. • Building Security. • Standard Cleaning Methods. • Cleaning Chemicals. • Equipment and Maintenance. • Replacing Supplies; Trash Removal. • Sanitation; Deodorization. • Windows; Mirrors; Stainless Steel. • Floor Maintenance and Inspection. • Drain Maintenance; Odor Control. • Dispensers. • Basic Carpet Cleaning Methods. • Spot Cleaning. • Stripping and Finishing Floors. • Floor Maintenance. All work sites are carefully checked by our quality control supervisors until the employee is capable of producing consistent and satisfying results. The employee's performance will be monitored on a continual basis. We require this ongoing management in order to continually improve---since we know that proper training and follow-up will guarantee exceptional results and safeguard the considerable investment of our clients. TRAINING PROGRAM Benefits: At Advanced Building Maintenance Inc. we believe our employees are our greatest asset. We also believe that investing in our employees’ future by providing a first-rate training experience leads to: • Increased job satisfaction and morale. • Increased employee motivation. • Reduced employee turnover. • Increased efficiencies resulting in client satisfaction. • Enhanced company image. • Risk management. Regular training opportunities are an investment that helps our employees to develop and grow while giving Advanced Building Maintenance a skilled workforce and a competitive advantage in the marketplace. Our complete training program increases the skill set of our workforce enabling them to engage in a wider range of tasks and responsibilities. The benefits of our trained labor force also flows through to our clients who are more satisfied with the elevated level of our cleaning services.