Secure Administrator Technology
Working 360 in PC technology
Photos and Videos
12 photos and 4 videos
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Read reviews that mention:
- Hung L.
Mark was on time and diagnosed my computer problem immediately. He installed a new computer on the spot and brought back another one the next day after repaired. Highly recommend for the next customer.Aug 29, 2018VerifiedComputers24's reply
It was great working with you. You are easy to talk with.I am always at your service.😁
- Kelli D.
I'm very excited with set up on my new computer. I learned few things which I appreciated. I would not hesitate to call again when I need some additional assistance.Jun 5, 2019VerifiedComputers24's reply
Thank you very happy to work with you. Always at your service.
- Varsha K.
A true Professional. He fixed all the computers in my home.We chose the operating systems we liked.Then he custom tailored each computer for its use. Don't call Geek squad call Mark West at computers 24.May 6, 2017VerifiedComputers24's reply
I work for the customer to get what they want.When they have their computer operating for them they can see the difference.Reconfiguration is the only way to go.Thank you for the opportunity to to demonstrate "secure Administrator"configuration.
- Jessy P.
Mark was the first to get back to me and I called him to share the problem to which he immediately went into fix-it mode got me on the computer led me through all the steps had the computer back on line within 15 minutes didn't even charge me!!!!the guy is a superstar for people that aren't super computer savvyFeb 7, 2017VerifiedComputers24's reply
It is always good for a computer customer to go through steps.Then a true tech guy can give accurate service quotes.I'll give you a call to finish up.Thank you for your business Jessy
- Michael S.
Mark West at Computers24 fully lived up to his companies name; within 24 hours I was speaking with a true computer professional whose enthusiasm for his trade was matched only by his regular updates and friendly computer advice! You can always feel the difference when working with a pro. Mark's direct approach, spoken in language even I could understand, helped me feel like my much-loved Mac was in the very best of hands. His prices are undeniably reasonable and fair, especially when you consider the amount of time he invests in delivering a superior computer back to you. I fully, and highly recommend Mark West at Computers24! I will continue to take my computers to him and recommend that you do the same!Oct 29, 2016VerifiedComputers24's reply
Thank you Michael.Imac support is an art.I love the intricate operation.Looking forward to supporting you and family and friends.
License Type: Water Treatment Operator (CA)
License Type: Water Distribution Operator (CA)
- What should the customer know about your pricing (e.g., discounts, fees)?I only bill for work. Phone calls are free advice. Call from 4:00pm to 8:00pm
- What is your typical process for working with a new customer?Give me a call.Explain what is wrong with your computer.I explain if I perform that kind of work. If the work falls under my work guidelines I will quote a price for repair. "I DON'T DO ANY WARRANTY WORK AT ALL".If it is under warranty do not contact Computers 24. My main guideline is no kind or warranty work. I am only doing business 3 or 4 days a week.This depends on my full time schedule. I am off every-other Friday. Some Thursdays I start pickups. I cover elk-grove downtown and ranch cordova only.Some pick-ups I do through the week.The ones close to regular work areas.
- What education and/or training do you have that relates to your work?C.S.U.S Department of Engineering and Computer Science. 600 "J" Street Sacramento Ca 95819.