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Jon's IT and Cybersecurity Services

Top Pro

Responds in about 18 min


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
With over 16 years of hands-on IT experience, I'm the trusted technology partner that home users and small businesses rely on to keep their systems running at peak performance. From sluggish computers and stubborn viruses to network headaches and hardware upgrades, I diagnose and resolve tech problems quickly — with clear communication and no confusing jargon. My proven track record speaks for itself: real solutions, real results. 🏠 Home Users Whether your PC is crawling, crashing, or just acting up, I'll get it back in shape fast so you can get back to what matters. 💼 Small Businesses Your business can't afford downtime. I offer dedicated business IT support at a transparent rate of $150/hr, covering everything from network setup and security to ongoing maintenance and troubleshooting. You get professional-grade support without the enterprise price tag. 🔒 Full-Scale Security Solutions — Powered by Partnership I'm proud to partner with Dragon Scale Cybersecurity to bring enterprise-grade security to small and medium-sized businesses and home users alike. Together, we offer: • 24/7 MSP Security Monitoring — your systems protected around the clock • 24/7 Help Desk Support — real help available whenever your business needs it • Managed IT & Managed Cybersecurity — full-scale solutions tailored to your size and budget • vCISO & Security Advisory Services — expert guidance without the full-time cost Whether you're a growing business that needs a complete security strategy or a home user who wants peace of mind, we have a solution that fits. Ready to stop stressing about your tech? Reach out today — let's get your systems working the way they should.
Overview

Current Top Pro

Hired 531 times

113 similar jobs done near you

Background checked

1 employee

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Top Pro Icon

2024

Services offered
Computer issue
Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

257 reviews

5

95%

4

2%

3

0%

2

1%

1

2%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


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Jim L.

Aug 27, 2026

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Hired on Thumbtack

Jon was presented with a very difficult challenge regarding my GPU and a VR headset. He pushed through and persevered until my computer was fixed. Great personality, hard worker, and reliable. I recommend him to anyone that is having computer issues.

Details: PC • Desktop • System error or blue screen • At the pro’s location

Computer Repair
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Erik N.

Aug 25, 2026

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Hired on Thumbtack

He was able to help me solve my confounding PC issue relatively fast and gave me really good feedback and recommendations for how I can avoid running into the issue again.

Details: PC • Desktop • Computer not turning on • At the pro’s location

Computer Repair
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Patricia B.

4 weeks ago

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Hired on Thumbtack

Jon listened to my tech issues and worked quickly and quietly to determine the problem. He then demonstrated what he fixed, why, and how to avoid future problems. I will happily call on him again when needed.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Network Support Services
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James W.

Jul 19, 2026

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Hired on Thumbtack

Jon knew his stuff and was a pleasure to work with solving my computer issues. If I have issues in the future I'll reach out to him for help again

Details: PC • Desktop • Virus or malware • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
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Janice P.

Aug 4, 2026

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Hired on Thumbtack

Jonathan did a great job troubleshooting and fixing my desktop computer. He replaced my motherboard and had it back to me in one day. l will be taking him more business soon. Thanks Jon

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair
Credentials
Background Check

Jonathan Griffith

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