Introduction: I am a Sacramento-based computer technology repair specialist. I have been consulting and managing help-desk work for about 18 years. I worked for the state of California for various departments over a 7-year period, and have helped hundreds of people across the state, with both personal and state work-related computer issues.
I have setup, troubleshot, and trained individuals on how best to use their smartphone or computer. I can remotely help with most issues, either over the phone or by using a myriad of tools, often built in to most modern operating systems, to help resolve issues. This was my primary responsibility, while working for the state.
If I can not resolve the issue, you will not be charged for any time I spent attempting resolution. My guarantee is that, I give back your device fully functional and I get paid or as you gave it to me and I suggest where you might look for further assistance.
I also do custom personal computers, home theater setups and give informed recommendations that are personalized for mobiles and computers.