KRx Data

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Zip code

Computer issue

Computer type

Desktop or laptop

About

With over 20 years of experience, I specialize in professional data recovery and electronics repair for modern storage devices. Whether your data is on an HDD, SSD, media card, phone, tablet, MacBook, RAID, or flash drive, I work carefully to recover what matters most to you. As a dedicated, one-person data recovery service, you’ll work directly with the technician handling your device, ensuring clear communication and personal attention from start to finish. If you’ve lost access to important files, photos, or documents, reach out with the details of your situation and I’ll let you know the best next steps.

Overview

Hired 42 times

Background checked

1 employee

21 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Services offered

Computer issue

Computer not turning on

Cracked or damaged screen

Slow computer performance

Virus or malware

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

24 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Eunice H.

3 weeks ago

•

Hired on Thumbtack

Details: Personal • External hard drive • My home, venue, etc.

Data Recovery Service

Erin G.

Apr 1, 2026

•

Hired on Thumbtack

Details: Personal • Mac laptop hard drive • My home, venue, etc. • At the pro’s location

Data Recovery Service

Nicolle G.

Oct 29, 2025

•

Hired on Thumbtack

Jacob was absolutely fantastic! He helped my mom with her Mac desktop, which wasn’t loading all the way. He quickly diagnosed the issue. The memory wasn’t working properly and the operating system needed to be replaced. Jacob worked efficiently and kept us updated every step of the way with great communication. The price was super reasonable, especially considering how much work was needed and how much needed replacing. We’re so glad we found him and are definitely keeping his contact info for any future IT issues. Jacob is awesome to work with and highly recommended! I don’t live in the area but he was able to coordinate with my mom which helped me tremendously! We would give 10 stars if we could.
Thank you so much Jacob, you’re an angel!!

Details: Mac (Apple) • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair

John B.

Aug 17, 2025

•

Hired on Thumbtack

Within a 1-week time frame, Jacob was able to:
1) recover and restore 100% of some very important data from an external back up drive, and
2) Trouble-shoot a Netgear Mobile Hot Spot connectivity issue w/ my laptop. I tried Geek squad, AT&T technical support, and several independent "computer support entities. Jacob solved the issue within 40 minutes of arriving. He looks young but has over 24 years of hands-on work with software and hardware systems. In addition, he's worked with sophisticated security systems and setting up networks. I have managed 100's of employees. when you run across exceptional, you gotta' let people know!

Details: Personal • External hard drive • 1TB or less • My home, venue, etc.

Data Recovery Service

John M.

Aug 15, 2025

•

Hired on Thumbtack

Jacob was the first of 3 pros to respond, and he contacted me quickly. We met at a coffee house and he went to work. He quickly fixed a situa tion where my pages were being hijacked. I'm 69 years old and freelance for local media outlets. Computers are not intuitive to me. He analyzed my array of Internet servers and my laptop protection and streamlined it. I need to promote my stories, so I do so via X (Twitter), Instagram, Threads and Facebook. He helped me with some issues doing that. We also discussed password security. He explained how to use an elaborste password for each site and how to easily keep track of them all. Jacob cleared up issues I have had for months. He said he has 5-6 clients my age who are not computer savvy. I believe him. I will continue to call Jacob and he even said we could do it remotely if necessary.

Details: Computer • 1 device • At the pro’s location

Virus Removal Services

Credentials

Background Check

Clemente Medina

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate pricing and no data, no charge guarantee.
What is your typical process for working with a new customer?
We will work on your situation ASAP but not every situation is the same so we may require some additional time at no cost to you.
What types of customers have you worked with?
Personal, business, attorneys, private.

KRx Data

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