Inland Empire Flooring and Renovation

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Introduction

Flooring industry has been in my life since childhood. Well rounded knowledge and experience working in residential, commercial, hotel renovations. Always focusing on delivering best quality work In fraction of the time. Let us help out on next project.

Overview

Hired 18 times

Background checked

4 employees

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Stripe, Venmo, and Zelle.

Social media

Instagram

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Good 4.1

12 reviews

5

75%

4

0%

3

0%

2

8%

1

17%

Indirani p.

Jun 27, 2019

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Hired on Thumbtack

Details: Laminate • 251 - 500 sq ft • Carpet • Flooring professional • Home

Floor Installation or Replacement

Raza R.

Jul 21, 2019

·

Hired on Thumbtack

Details: Vinyl or linoleum • 501 - 750 sq ft • Vinyl or linoleum • Homeowner or property manager (not done) • Home

Floor Installation or Replacement

Kimberly R.

Jun 18, 2019

Jonathan did a very disappointing job with my tile installation. I hired him to install porcelain tile in my kitchen and living room. He gave me what I though was a reasonable quote of $660 for the installation, $275 for the demolition of the existing tile and $50 to install the baseboards and he promised the work would be completed in 4 days. He arrived hours late every single day and the job was delayed by an entire day and he did not even finish installing the baseboards (that I had paid for upfront). He did not provide me with receipts of the material that I needed to reimburse me but instead provided me with screenshots of what he bought (he claimed the receipts were blurry). The tile was done poorly with many of the crooked, some sticking out and many of them sounding hollow and many with grout stains. He also took about 3 boxes of time claiming that he would return them and kept them for over a week. I had to ask him multiple times to return them so that I could return them and get my money back. He eventually brought them back but he never refunded me the $50 that I paid for the baseboards that they never installed. Not only was the quality of his job poor, he is very unprofessional, unreliable and a thief for taking my money without providing the service. He is a real disappointment.

Inland Empire Flooring and Renovation's reply

Thank you and we appreciate your review constructive criticism is another way we work as individuals to get better. Like I said before to you as well family. Any problem you notice let me know call me, text, so I can can get myself or team to go and take care of any issue. Also please no need for all the dramatic comments just to make us look bad. Call me when possible and let’s get your problems taken care off. Thank you and hope to hear from you soon and get your issues taken care off.

Steven C.

May 24, 2019

Inland Empire Flooring and Renovation's reply

Josephine B.

Jun 13, 2019

Jonathan and his workers were pleasant, patient, hard working and thorough. I wud gladly use Inland Empire Renovation again.

Inland Empire Flooring and Renovation's reply

Thank you for letting us take care of your floor renovation

Credentials

Background Check

Jonathan Lopez Duron

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Prices of material is where the total cost is going to really fluctuate.
What is your typical process for working with a new customer?
Giving them a good understanding of product being installed and explaining alternatives to give them peace of mind and assuring them I’m a pro.
What education and/or training do you have that relates to your work?
Six sigma Certification, being installing since a teenager

Inland Empire Flooring and Renovation

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