Pacific Coast Properties & Property Management

Pacific Coast Properties & Property Management

San Clemente, CA

16 years in service

6 employees

Gold profile

Licensed in CA – Validate
Real Estate - Broker/Officer – 01291810

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About Pacific Coast Properties & Property Management

hired 3 times on Thumbtack

Audra M. Smith, Broker/Owner

Thank you for viewing our thumbtack profile. Pacific Coast Properties has been servicing the real estate needs of South Orange County and North San Diego County, in a full service capacity, for over 15-years, with a combined total of over 35-years experience. Our tenured agents and seasoned team members are skilled in all aspects of real estate, as you will see below, and ready to meet all of your real estate needs! How do we differentiate our services? See how we "view" our services and fiduciary to our clients by reading our answers below. You will also find our client testimonials at the bottom of this page.

Pacific Coast Properties is not a "management house," we offer real estate services on all levels and believe that delivering one-on-one attention, detail and customer service to each of our clients is what sets us apart from companies that solely offer just property management. Rather than having to work in numbers or bulk to make up for discounted fees, we offer rates that are competitive to other like-kind companies, we offer outstanding and detailed customer service, and a level of expertise that well-exceeds that of our competition. It is what makes us one of the top agencies in South Orange County, recipient of several client service awards, and puts us in the top three best agents

We serve Aliso Viejo, Capistrano Beach, Carlsbad, Dana Point, Irvine, Ladera Ranch, Laguna Beach, Laguna Hills, Laguna Niguel, Lake Forest, Mission Viejo, Newport Beach, Oceanside, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Trabuco Canyon, and surrounding areas.

We Specialize In:

- Residential Sales
- Residential Leasing (SFR, Condos, Multi-Unit Buildings)
- Residential Property Management
- Income Property & 1031 Exchanges
- Income Property Risk Management Assessment
- Corporate Relocation
- Insurance Paid & Private Temporary Housing
- Land Acquisition & Exchange


- Recipient of the Five Star Award for Excellent Service and Overall
Satisfaction -- 2010, 2011, 2012, 2013, and 2014
- Recognized Buyer's Agency
- Short Sale Specialists
- 1031 Exchange Specialty Center
- "Top Producer" Agency -- 2000, Running
- Recipient of the "Client Accolade Award"
- Top Relocation Servicer -- 15-Years Running


San Clemente, CA 92673

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Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. While we are firm believers that there is much to be said about certifications and awards, they are a great show of dedication and commitment - do they really get the job done? A Realtors name can be followed by a slew of "accolades" on their business card, but does that necessarily mean that they have true experience? Talk with your prospective Realtor, really talk to them - what is their experience? What challenges have they been faced with in a transaction, and how were they able to overcome them? A Realtor can have all the "books smarts" in the world, but with so many kinks, curves, turns, and "unexpecteds" that can pop up in any transaction it becomes experience, tenure, character,and tenacity that can and will get the job done! When all of these traits mix with ethical duty and fiduciary, you have yourself a true "winning" Realtor!

Q. Why does your work stand out from others who do what you do?

A. At Pacific Coast Properties we believe that every customer deserves outstanding full-service; we strive to provide nothing less. Each client is treated with the utmost ethical and honest service; each client IS our top priority. This is how we not only earn repeat business and referrals, but build long-lasting relationships with every seller, buyer, renter, and investors that we have the privilege of serving. The highest level of fiduciary is above all else, and will always remain, our benchmark for excellent service!

Q. What do you like most about your job?

A. The satisfaction of serving our clients. This includes getting to know them, their families, and their needs. We enjoy educating them on this process, exploring their options with them, and assisting them in making one of the most important decisions and biggest purchases of their lives. The best part is sharing in their excitement when we hand them the keys to their new home! That's when we know we have done our job, and done it well.

Q. What questions do customers most commonly ask you? What's your answer?

A. Is it better to buy or rent? This question can really only be answered on a case-by-case basis, however we all know that there are definite, real tax advantages to owning that should be considered.

Why should I use a Realtor to buy/sell my property? The more important question is, "Why wouldn't you?" With so many ongoing changes in the real estate market and with real estate laws, why would you expose yourself to so much liability by not hiring a seasoned professional who does this day in and day out? It is not as simple as putting a sign up, holding an open house or two, or (in a buyers case) showing a handful of properties and writing an offer. The "meat" of what we do is the negotiations, the contracts, the inspections, and the escrow - do they conform with today standards, codes, laws, etc. By hiring a seasoned, highly experienced Realtor you are protecting yourself from so many liabilities that could arise. So, if your intention is to save a buck by DYI'ing your transaction, think for a minute on a much larger scale -- are you really saving, or are you opening yourself up to a loss of thousands more down the road?

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. Go for it! Roll your sleeves up, jump in with both feet, be that sponge that soaks up every bit of learning and information, then challenge yourself every chance you get. You will amazed at what you are capable of!

Q. What is your greatest strength?

A. Listening and understanding. If your Realtor is not listening to you, or does not fully understand your needs or concerns, you should probably cut your losses and find one who will. We work with clients who have extremely detailed needs and/or concerns and always find solution by simply listening to them, discussing their needs and/or concerns, weighing all of their options, and walking them through the process of how to overcome challenges in home buying or selling. It's a wonderful process of showing them how they can work through difficulties in order to accomplish the goal of home ownership that we have set for them, together!

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