FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Sunset Design and Build, we offer competitive flat-rate pricing, utilizing AI and the latest technologies for management we manage to keep our prices about 20% lower than the market average, without compromising on quality. Our estimates include labor costs, while customers are responsible for purchasing materials. This approach allows homeowners to have greater control over their budget. We provide a detailed materials list and recommendations to make the process seamless. There are no hidden fees, and we ensure full transparency in pricing from the start.
- What is your typical process for working with a new customer?
Our process is designed to be clear and efficient: 1. Free Consultation – We discuss project scope, budget, and design ideas. 2. Budget Planning & Estimate – We work with the client on-site to outline a realistic budget and provide a preliminary estimate to help them understand potential costs. 3. Design Process – We create a detailed design to help visualize the project, ensuring that the layout and features align with the client’s needs and preferences. This allows us to refine the details early on, saving time and effort. 4. Design Review & Finalizing Paperwork – We go over the design, finalize project details, and complete the necessary paperwork to move forward. 5. Material Selection & Guidance – The client selects the materials they love, and we provide precise material amounts, ensuring they get exactly what’s needed. We handle the rest, including coordination and planning. 6. Scheduling & Walkthrough – We schedule the project and conduct a pre-construction walkthrough to ensure everything is set for a smooth process. 7. Execution – Our team handles everything from demolition to installation with careful attention to detail. 8. Project Completion & Feedback – We ensure the customer is satisfied with the final result and request feedback to continue improving our services.
- What education and/or training do you have that relates to your work?
Our team has over eight years of hands-on experience in the construction and remodeling industry, specializing in kitchens and bathrooms. We are fully licensed as a B General Contractor in California, ensuring that we meet all industry standards. Additionally, we are skilled in advanced design software, including Chief Architect, which allows us to create precise and detailed project plans for our clients.