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The Cleaning Company
The Cleaning Company

The Cleaning Company

$300
starting cost


Zip code
Frequency of services
Property type

Responds within a day

Introduction: We think that in the cleaning business, it's a partnership between our clients and ourselves. We listen and adjust our services according to their needs, and are continually checking on the work of our cleaners. This consistent follow up separates us from a lot of our competitors who put cleaners in facilities and never check in on them or the clients. We hear it a lot. They were great at first and then they started cutting corners. We realize this is a recipe for disaster and have come up with a plan that ensures this doesn't happen. Our Quality Control personnel do site visits on a regular basis, and we have supervisors that make sure we're doing what we were contracted to do. Charles Howatt, CEO of the Cleaning Company welcomes Uber, Fedex Ground, Certona, Ontrac, Fresenius Medical Centers, and Discovery Children Centers as new Commercial Cleaning clients. The Cleaning Company has received an A+ rating from the Better Business Bureau (BBB) and has not had a single complaint in the last 9 years. Given the sensitivity of commercial space and its many occupants and their individual needs, this is no small task. It's about listening to our clients and their individual needs, and being flexible as their partners. We have over twenty five years of experience in the cleaning business, and have had many of the same clients over that span. Because of our commitment to outstanding customer service, our clients are some of the happiest out there! We clean all types of facilities, and have references available should you need them. We look forward to hearing from you soon. When we get referrals for other clients, we know we've been doing our job well. It is the very reason we've gotten to be the size we are. People that go out of the way to help us grow makes us thankful for the great clients we have, but also give us a sense of accomplishment knowing that people don't refer janitors they don't trust and appreciate. It might seem like a small thing to many, but keeping facilities clean and having happy clients really makes us happy and we take pride in doing a job well!
Overview

Hired 17 times

6 similar jobs done near you

59 employees

12 years in business

Featured Projects

18 photos

Specialties
Property type

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Reviews

Customers rated this pro highly for professionalism, punctuality, and responsiveness.

Excellent 4.9

14 reviews

5
93%
4
7%
3
0%
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0%
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Read reviews that mention:


Vanesaa P.

Commercial Cleaning

Fantastic service. Cleanliness and sanitation was our main concerns in hiring a new Commercial cleaning company. The Cleaning Company has exceeded our expectations and we are very happy. In addition they are using all Green cleaning products
Jan 24, 2017
·
Verified
Valerie T.

Commercial Cleaning

Great cleaning service for our three buildings. Always on time and do a super job on all our surfaces no Flu outbreak here.
Jan 29, 2018
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Verified
Edward D.

Commercial Cleaning

This is the first cleaning company we have used in cleaning our four medical offices that understands our need for green and sanitary products and cleaning processes. Very satisfied with their work and their attention to detail
Jul 14, 2017
·
Verified
Valerie T.

Commercial Cleaning

Fabulous cleaning company. They have cleaned our three offices for past 60 days and they do a thorough job. So thorough that we can't leave anything on the floors or in break room it will be tossed. The bathrooms are as clean as new for the first time in 2 years. Also, very responsive and the owner Charles is always on top of all our needs.
Feb 6, 2017
·
Verified
Jenny A.

Commercial Cleaning

Great cleaners. I hired these folks permanently after the third cleaning of our large facility. Our break room and bathrooms look and finally smell fantastic. They are actually clean enough to use. I asked The Cleaning Company to clean several of our exhaust fans which were very dirty. They brought the equipment in to reach them and did a great job. Always on time and professional
Jul 15, 2016
·
Verified

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Each estimate we create is customized so there really is no standard pricing system. We typically do a quick walk-through of the facilities we are bidding on then get a quote back within 24 hours via email.

  • What is your typical process for working with a new customer?

    We have a truly unique system that separates us from the competition. We are transparent, and our clients are on the same page as we are, at all times. We truly feel as though we are the best cleaning company in the San Diego area, and we would love the opportunity to prove it to you. We create a custom web portal for all clients, providing them access to: Names and photos of key personnel authorized to be on their premises to prevent the usual revolving door of unfamiliar faces. A color-coded calendar that apprises them what janitorial services we're providing and when they will occur. Specific green cleaning products that are used to clean their facility, and the appropriate Material Data Safety Sheets (for OSHA compliance). A list of cleaning equipment to be used at their facility. All pertinent paperwork related to the account (agreements, insurance, etc). Our unique "Make a Request" page that notifies multiple people via email of any issues, concerns, or questions they might have. Your Account Manager will then post an answer to any of these comments, so all communication is in writing and is in the same place. To learn more about our web portal services, please call The Cleaning Company today!

  • What education and/or training do you have that relates to your work?

    The Cleaning Company has received an A+ rating from the Better Business Bureau (BBB), is a member of the Worldwide Cleaning Industry Association (ISSA), and is both Diamond and San Diego Green certified. In other words, whatever your commercial cleaning needs, you can rest assured that we're up to the task! We custom craft a unique cleaning schedule and approach for every client we service—based on the individual needs of the facility. We also work hard to keep our lines of communication open, so you can reach us quickly whenever you have a question or concern. Our web-based client portal helps keep you in the know, but you can always reach a real person, as well. To schedule a free, commercial cleaning consultation, call The Cleaning Company.

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