Elite Rooter
Elite Rooter

Elite Rooter

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Drain problem
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We are a small group of highly trained plumbing professionals that are experts with sewer systems. We have a combined 115 years of experience in the plumbing industry and we got together to finally offer a truly exceptional Elite Experience. We are licensed and insured. We all love what we what do. We are here to solve our clients plumbing issues and have great satisfaction in doing so. Please see FAQs below for special pricing.
Overview

Hired 806 times

Background checked

Verified business

8 employees

8 years in business

Payment methods

Pay on Thumbtack

Pay your pro simply and securely through the app.

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Social media

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Featured Projects

60 photos

  • Drain Cleaning

    Toilet Installation or Replacement

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.1

227 reviews

5
73%
4
4%
3
3%
2
3%
1
17%

Read reviews that mention:


pro avatar
Mike S.
Jan 6, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Elite Rooter is a fantastic company, very professional and immediately responsive. Joel helped me out with great customer service & plumbing skills. Highly recommend. -Mike

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Sink • House

Elite Rooter's reply
Thank you so much for taking the time to share your positive experience with Elite Rooter! We are thrilled to hear that you found our company fantastic and our team, especially Joel, provided you with excellent customer service and plumbing skills. At Elite Rooter, we strive to deliver professional and immediate service to meet our customers' needs. Recommendations like yours are a testament to the hard work and dedication of our team members. We truly appreciate your kind words and your high recommendation. If you ever need assistance in the future or have any questions, feel free to reach out. We are here to help! Thank you for choosing Elite Rooter, and we look forward to serving you again
Plumbing Pipe Repair
pro avatar
Kieran S.
Nov 18, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Had a very good experience with the guys that came out. First they assessed the patio drain clog and then provided some different options to help, they were very transparent that they couldn't guarantee a fix but and they had to bring different equipment back. The guy made a few calls to his home office and said they could get to work that same day. When they came back two hours later they went right to work and didn't admit defeat, even when their initial fix didn't work. They ended up staying within their quote, providing clean storm drains on both sides of the house and leaving the place clean (including our street, our neighbors were happy about that). Would definitely use them again.

Details: No, repair is not urgent • Only one drain has issues • Clogging • Slow draining • House

Elite Rooter's reply
Thank you so much for taking the time to share your positive experience with Elite Rooter! We are thrilled to hear that our team was able to assist you effectively with your patio drain clog. At Elite Rooter, transparency and communication are at the core of our service, and we're glad to hear that you found our team to be upfront about the situation and the available options. Our commitment to providing excellent service means that we work diligently to find the most effective solutions for our customers, and it's fantastic to hear that our team persevered until the issue was resolved to your satisfaction. We appreciate your acknowledgment of our efforts to keep our work within the initially provided quote and leaving the area clean. It's always our goal to exceed our customers' expectations, and your positive feedback encourages us to continue delivering top-notch service. Thank you for choosing Elite Rooter, and we look forward to the opportunity to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Plumbing Drain Repair
pro avatar
Ida B.
Jul 17, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Steven did an excellent job identifying and quickly resolving a leak issue. He was the 5th plumber that I called to try and resolve the problem. After several weeks and a ton of money spent on the other plumbing companies, Steven came in and resolved the issue in an hour and the cost was reasonable. I would definitely use him again!

Details: Yes, repair is urgent • Only one drain has issues • Leaking (problem area known) • Other issue • House

Elite Rooter's reply
Thank you so much for taking the time to leave such a positive review for Steven and our team at Elite Rooter! We are thrilled to hear about your excellent experience with our service. At Elite Rooter, we understand how frustrating it can be to deal with a persistent plumbing issue, and we are delighted that Steven was able to identify and resolve the leak problem efficiently. Our team takes great pride in providing effective solutions to our customers' plumbing needs. We are sorry to hear that you had to go through several weeks of struggle and spend a significant amount of money with other plumbing companies before finding us. However, we are glad that Steven was able to come in and provide you with a swift and reasonable resolution. Steven is a valuable asset to our team, and we will make sure to pass along your appreciation to him. Your kind words are a testament to his dedication to delivering top-notch service. If you ever have any further plumbing requirements or need any assistance, please don't hesitate to reach out to us. We are always here to provide you with the best plumbing solutions and customer service. Once again, thank you for choosing Elite Rooter. We truly appreciate your trust and look forward to serving you again in the future! Best regards,
Plumbing Drain Repair
pro avatar
Jonathan H.
May 10, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Excellent work by an excellent tech! Professional job and conduct while doing the job. He took the extra time and effort when it looked like the outdoor drain might not be able to be cleared and got it done! The company had a coupon available that made it an excellent value as well. Great work, great value! They were out within a couple of hours of my call. 10/10 experience!

Details: No, repair is not urgent • Only one drain has issues • Clogging • House

Elite Rooter's reply
Thank you for sharing your exceptional experience with our technician and the overall service provided by Elite Rooter. We greatly appreciate your positive review and the time you took to acknowledge our efforts. We are thrilled to hear that our technician delivered excellent work and conducted themselves in a professional manner throughout the job. At Elite Rooter, we strive to maintain high standards of professionalism, and we are delighted that it was reflected in your experience. Going the extra mile is a core principle of our service, and we are glad that our technician invested the additional time and effort to clear the outdoor drain, even when it seemed challenging. We believe in providing comprehensive solutions to our customers' plumbing issues, and we are pleased that our technician successfully completed the task. We are also pleased to hear that our coupon made the service an excellent value for you. At Elite Rooter, we aim to provide our customers with competitive pricing without compromising on the quality of our work. We are glad that our coupon added value to your overall experience. Our team understands the urgency of plumbing issues, and we make it a priority to respond promptly to our customers' calls. We are delighted that we were able to schedule a visit within a couple of hours of your call and promptly address your concerns. Your perfect rating of 10/10 is truly appreciated. We take pride in delivering exceptional service, and your satisfaction is our ultimate goal. If you ever need our assistance in the future or have any questions, please feel free to reach out to us. We are always here to help. Once again, thank you for choosing Elite Rooter and for your kind words. We sincerely value your business and look forward to serving you again should the need arise.
Plumbing Drain Repair
pro avatar
Ikshwak K.
Apr 29, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Sink drain got stuck so looked them up on thumbtack they responded within the hour. Matt Elza showed up and replaced a small part at no charge. It may be minor job but he didn’t charge anything. Friendly and professional also a nice gesture to not charge for a small job

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Drain issues • Sink • Townhouse

Elite Rooter's reply
Thank you for taking the time to write a review of our services. We're glad to hear that we were able to respond quickly to your request and that Matt was able to resolve the issue with your sink drain. At our company, we believe in providing fair and transparent pricing for all of our services, no matter how big or small the job may be. We're glad to hear that Matt was able to replace the small part at no charge and that you appreciated the gesture. We take pride in providing friendly and professional service, and we're glad that we were able to meet your expectations. Thank you for choosing our company and for your kind words. We appreciate your business and look forward to serving you again in the future.
Plumbing Pipe Repair
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Elite Rooter verified

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